WorkForce Software Functional Implementation Consultant

Next Generation Inc.

. Assist in gathering and documenting client business requirements related to workforce management processes .

Posted 9/16/2026full-timeRemote • United StatesJuniorMid-Level💰 $100,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in gathering and documenting business requirements, configuring WorkForce Software solutions, and supporting user acceptance testing and deployment activities. Proficient in collaborating with stakeholders and providing end-user training within workforce management and HCM processes.

Highest-signal resume keywords

WorkForce Software ImplementationBusiness Requirements GatheringUser Acceptance TestingMicrosoft Excel ProficiencyAgile or Waterfall Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

WorkForce SoftwareBusiness Process DocumentationSystem ConfigurationSoftware TestingTimekeepingSchedulingAttendance ManagementHCM ProcessesAnalytical SkillsProblem-Solving

Soft Skills

Verbal CommunicationWritten CommunicationCustomer-Focused ApproachTeamworkCollaboration

Tools & Technologies

Microsoft OfficeProject Management Tools

Industry Keywords

Workforce ManagementHR FunctionsPayrollTime & AttendanceConsulting Environment

About the role

Key responsibilities & impact

Assist in gathering and documenting client business requirements related to workforce management processes
Support analysis of current business processes and identify improvement opportunities through WorkForce Software solutions
Participate in client workshops, discovery sessions, and project meetings
Configure and test WorkForce Software functionality under senior consultant and project lead guidance
Translate business requirements into functional system configurations and documentation
Support user acceptance testing, issue resolution, and deployment activities
Collaborate with technical teams, project managers, and client stakeholders throughout implementation
Provide end-user training and assist with knowledge transfer
Maintain project documentation, including requirements, configuration decisions, testing results, and process flows
Develop understanding of workforce management, timekeeping, scheduling, attendance, and related HCM processes

Requirements

What you’ll need

Approximately 2-4 years of experience in implementation and/or support for the WorkForce Software platform
Experience gathering business requirements, documenting processes, or supporting system implementation projects
Strong analytical and problem-solving skills with attention to detail
Excellent verbal and written communication skills with a customer-focused approach
Proficiency with Microsoft Office applications, particularly Excel
Understanding of software implementation methodologies and project lifecycle concepts
Ability to manage multiple priorities in a fast-paced consulting environment
Willingness to travel if needed to Chicago, based on client and project needs
Bachelor's degree preferred but not required; equivalent experience will be considered
Familiarity with HR, Payroll, Time & Attendance, Scheduling, or Workforce Management functions
Experience supporting software testing, user training, or system deployment activities
Understanding of Agile or Waterfall project methodologies
Demonstrated ability to learn new technologies and business processes quickly
Experience working directly with clients, end users, or business stakeholders
Strong teamwork and collaboration skills

Benefits

Comp & perks

Paid time off
Medical insurance
Dental plan
Vision plan
Life insurance
Short-Term and Long-Term Disability
Paid holidays
Competitive full-time salary range based on experience, education, and geographic location