Commercial Claims Litigation Manager

Next Insurance

. Work with the Claims Leadership Team to develop and complete claim-by-claim settlement strategies .

Posted 10/28/2026full-timeRemote • United StatesMid-LevelSenior💰 $120,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex commercial general liability claims, particularly in construction defect and professional liability contexts, while leading a team of Claim Specialists to ensure adherence to best practices and compliance standards.

Highest-signal resume keywords

Commercial General Liability Claims ExperienceLitigation Management ExperienceVendor Management SkillsClaims Adjudication Processes UnderstandingCPCU Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims Settlement StrategiesClaims Adjudication ProcessesData Analysis and ReportingNegotiation SkillsResearch and Investigative Abilities

Soft Skills

Attention to DetailProblem-Solving SkillsInterpersonal SkillsCustomer Service OrientationExcellent Communication Skills

Certifications & Qualifications

CPCUPCLS/PCLASPPAAIC2SCLA

Industry Keywords

Construction DefectProfessional LiabilityEPLIBest PracticesComplianceReserving GuidelinesLitigation Guidelines

About the role

Key responsibilities & impact

Work with the Claims Leadership Team to develop and complete claim-by-claim settlement strategies
Manage and provide feedback to Claim Specialists on claim and audit results
Provide file direction and oversight to direct reports as needed
Create procedural documents and data-supported recommendations to improve expenses, cycle time, and service
Collaborate across departments to investigate insurance claims and facilitate claims handling
Prepare and present accurate, clear, thorough, and concise reports and letters to key company personnel
Report on complex and highly detailed claims, including conclusions and recommendations
Determine when additional in-house or external expert assistance is required
Manage vendor relationships
Lead an experienced team of Claim Specialists in following Best Practices, Compliance, Reserving Guidelines, and Litigation Guidelines

Requirements

What you’ll need

Commercial General Liability Claims Experience, specifically Construction Defect, Professional Liability, EPLI, etc.
Minimum of 5 to 10+ years of management experience
Litigation management experience
Vendor management skills
Outstanding attention to detail, organization, multi-tasking, problem-solving, interpersonal, and customer service skills
Excellent written and verbal communication skills
Ability to understand claims adjudication processes, claim law, and jurisdictional issues
Strong research and investigative abilities
Negotiation, conflict resolution, and persuasion abilities
Trustworthiness, integrity, and personal accountability
Adherence to standards of ethical behavior and professional conduct
Keen service orientation and ability to grasp and respond to sundry client needs
Achieved or working towards one of the following designations: CPCU, PCLS/PCLA, SPPA, AIC2, SCLA
Bachelor's degree required
Advanced degree preferred

Benefits

Comp & perks

Annual performance-based incentive program
Partially subsidized medical plan
Fully subsidized vision and dental options
Life insurance
Disability insurance
401(k)
Flexible paid time off
Parental leave
Equal employment opportunities and inclusive workplace