Research Operations Coordinator

NFPA

. Coordinate and support Research Foundation operations to meet internal and external stakeholder research information needs .

Posted 10/23/2026full-timeRemote • Massachusetts • United StatesMid-LevelSenior💰 $51,921 - $85,587 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management capabilities, including the ability to coordinate multiple projects simultaneously and implement effective tracking tools. Exhibits excellent organizational skills, attention to detail, and effective communication across departments.

Highest-signal resume keywords

Project Management SupportWebsite Management/EditingMicrosoft Office SuiteOrganizational SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project CoordinationProject Tracking ToolsAdministrative FunctionsProcess ImprovementTroubleshooting

Soft Skills

Attention to DetailTeamworkCustomer FocusAccountabilityDecision Making

Tools & Technologies

LoopHubSpotSitecoreBasecamp

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Research Foundation OperationsStakeholder EngagementCommunications OutreachEvent PlanningCross-Workstream Facilitation

Tech Stack

Tools & technologies

Sitecore

About the role

Key responsibilities & impact

Coordinate and support Research Foundation operations to meet internal and external stakeholder research information needs
Provide project management, administrative, and operations support for designated workstreams
Document and track project milestones, communications outreach, and cross-workstream facilitation
Lead and coordinate research communications, including blogs, social media outreach, webinars, workshops, symposiums, and other outreach activities
Lead and coordinate website management and maintenance updates
Track and report project activities with project managers to support timely follow-up and completion
Develop, implement, and maintain project tracking tools for visibility into projects and deliverables
Monitor the Foundation email inbox
Organize and plan meetings with internal research and technical groups, in-person team meetings, and other internal events
Identify process gaps and implement improvements in project management and business development processes
Demonstrate NFPA values: Passion, Boldness, Curiosity, Connection, and Ownership

Requirements

What you’ll need

Bachelor’s degree
3–5 years of relevant work experience providing project management support and coordination, and administrative functions
Experience coordinating several projects (20+) simultaneously
Ability to embrace and execute NFPA core competencies: organizational awareness, customer focus, accountability, teamwork, and decision making
Skilled in Microsoft Office Suite and project management platforms
Familiarity with Loop and HubSpot preferred
Familiarity with Sitecore and Basecamp preferred
Website management/editing experience
Strong organizational skills, work ethic, and attention to detail
Good oral and written communication skills
Ability to operate effectively across departments
Ability to work in a team environment and provide and utilize feedback effectively
Ability to prioritize tasks and manage deadlines in a fast-paced environment
Good interpersonal skills
Ability to troubleshoot important issues, determine causes, and implement solutions
Ability to travel up to 10%

Benefits

Comp & perks

Comprehensive benefits
Strong total rewards package
Equal employment opportunities and protection from discrimination and harassment
Limited travel (up to 10%)