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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technology sales within Public Safety and Government sectors, with a strong focus on pipeline growth, consultative selling, and relationship management. Proficient in navigating complex procurement processes and delivering impactful presentations to diverse stakeholders.
Highest-signal resume keywords
Technology Sales ExperiencePublic Safety WorkflowsRFPs and Bids ManagementConsultative Selling ApproachPipeline Generation and Closing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Cycle ManagementNeeds AssessmentSolution PositioningForecastingAccount-Based OutreachPresentation SkillsDigital Evidence ProcessesComplex Procurement NavigationCustomer Relationship ManagementSales Reporting
Soft Skills
Strong CommunicationCreative Problem-SolvingInfluencing Decision-MakersBuilding TrustHigh-Activity Sales Execution
Certifications & Qualifications
BA/BS in Computer ScienceBA/BS in Information Systems
Industry Keywords
911 Emergency CommunicationsPublic Safety AgenciesGovernment SectorsPSAPCriminal Justice WorkflowsProcurement TeamsExecutive StakeholdersMarket NeedsDemand-Generation InitiativesChannel Partners
About the role
Key responsibilities & impact- Drive net-new business, pipeline growth, and revenue within 911 Emergency Communications Centers and broader Public Safety agencies across a seven-state territory
- Own the full sales cycle, including discovery, solution positioning, procurement navigation, and deal close
- Build and execute a strategic territory plan to drive meeting creation, pipeline growth, and revenue
- Conduct outbound prospecting and account-based outreach to generate first meetings and new opportunities
- Deliver weekly reporting on activity, pipeline creation, and forecasting
- Achieve quarterly and annual pipeline and revenue targets
- Develop relationships with 911 directors, supervisors, procurement teams, IT leadership, and executive stakeholders
- Understand operational workflows and challenges across Public Safety agencies
- Maintain and grow existing customer relationships and generate referral opportunities
- Demonstrate NiCE capabilities and articulate differentiated value versus competitors
- Conduct needs assessments and solution alignment with Presales/Solutions Engineering
- Support technical responses to RFPs, RFIs, bids, and Scopes of Work
- Collect customer feedback and interface with Product Management on market needs and trends
- Develop and deliver presentations to end users, partners, consultants, and executive decision-makers
- Manage and co-sell with reseller and channel partners
- Collaborate with Marketing, Product Management, Business Development, Project Management, Legal, Professional Services, and Customer Support
- Participate in marketing campaigns, demos, and demand-generation initiatives
Requirements
What you’ll need- 3–5+ years of technology sales and/or sales engineering experience within Public Safety, 911/PSAP, or Government sectors
- Strong understanding of Public Safety and Criminal Justice workflows, including digital evidence processes
- Proven success generating pipeline and closing deals in complex public-sector procurement environments
- Experience working with government purchasing personnel, RFPs, bids, and state/federal contracts
- Consultative selling approach with strong discovery, demonstration, and presentation skills
- High-activity, disciplined sales execution with exceptional work ethic
- Strong communication, technical aptitude, and creative problem-solving skills
- Ability to influence senior decision-makers and build trust across multiple stakeholder groups
- BA/BS in Computer Science, Information Systems, or a related field (or equivalent experience)
Benefits
Comp & perks- Equal opportunity employer
- Approximately 50% travel
