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NICE

Account Executive

NICE

. Drive net-new business, pipeline growth, and revenue within 911 Emergency Communications Centers and broader Public Safety agencies across a seven-state territory .

Posted 9/30/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technology sales within Public Safety and Government sectors, with a strong focus on pipeline growth, consultative selling, and relationship management. Proficient in navigating complex procurement processes and delivering impactful presentations to diverse stakeholders.

Highest-signal resume keywords
Technology Sales ExperiencePublic Safety WorkflowsRFPs and Bids ManagementConsultative Selling ApproachPipeline Generation and Closing

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales Cycle ManagementNeeds AssessmentSolution PositioningForecastingAccount-Based OutreachPresentation SkillsDigital Evidence ProcessesComplex Procurement NavigationCustomer Relationship ManagementSales Reporting
Soft Skills
Strong CommunicationCreative Problem-SolvingInfluencing Decision-MakersBuilding TrustHigh-Activity Sales Execution
Certifications & Qualifications
BA/BS in Computer ScienceBA/BS in Information Systems
Industry Keywords
911 Emergency CommunicationsPublic Safety AgenciesGovernment SectorsPSAPCriminal Justice WorkflowsProcurement TeamsExecutive StakeholdersMarket NeedsDemand-Generation InitiativesChannel Partners

About the role

Key responsibilities & impact
  • Drive net-new business, pipeline growth, and revenue within 911 Emergency Communications Centers and broader Public Safety agencies across a seven-state territory
  • Own the full sales cycle, including discovery, solution positioning, procurement navigation, and deal close
  • Build and execute a strategic territory plan to drive meeting creation, pipeline growth, and revenue
  • Conduct outbound prospecting and account-based outreach to generate first meetings and new opportunities
  • Deliver weekly reporting on activity, pipeline creation, and forecasting
  • Achieve quarterly and annual pipeline and revenue targets
  • Develop relationships with 911 directors, supervisors, procurement teams, IT leadership, and executive stakeholders
  • Understand operational workflows and challenges across Public Safety agencies
  • Maintain and grow existing customer relationships and generate referral opportunities
  • Demonstrate NiCE capabilities and articulate differentiated value versus competitors
  • Conduct needs assessments and solution alignment with Presales/Solutions Engineering
  • Support technical responses to RFPs, RFIs, bids, and Scopes of Work
  • Collect customer feedback and interface with Product Management on market needs and trends
  • Develop and deliver presentations to end users, partners, consultants, and executive decision-makers
  • Manage and co-sell with reseller and channel partners
  • Collaborate with Marketing, Product Management, Business Development, Project Management, Legal, Professional Services, and Customer Support
  • Participate in marketing campaigns, demos, and demand-generation initiatives

Requirements

What you’ll need
  • 3–5+ years of technology sales and/or sales engineering experience within Public Safety, 911/PSAP, or Government sectors
  • Strong understanding of Public Safety and Criminal Justice workflows, including digital evidence processes
  • Proven success generating pipeline and closing deals in complex public-sector procurement environments
  • Experience working with government purchasing personnel, RFPs, bids, and state/federal contracts
  • Consultative selling approach with strong discovery, demonstration, and presentation skills
  • High-activity, disciplined sales execution with exceptional work ethic
  • Strong communication, technical aptitude, and creative problem-solving skills
  • Ability to influence senior decision-makers and build trust across multiple stakeholder groups
  • BA/BS in Computer Science, Information Systems, or a related field (or equivalent experience)

Benefits

Comp & perks
  • Equal opportunity employer
  • Approximately 50% travel