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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technology sales within the Public Safety sector, with a strong focus on pipeline growth, strategic territory planning, and consultative selling. Proven ability to engage with senior decision-makers and manage complex procurement processes while delivering impactful presentations.
Highest-signal resume keywords
Technology Sales ExperiencePublic Safety WorkflowsRFPs and Bids ManagementConsultative Selling ApproachPipeline Generation and Deal Closing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Cycle ManagementNeeds AssessmentSolution PositioningForecastingAccount-Based Outreach
Soft Skills
Strong CommunicationCreative Problem-SolvingRelationship BuildingInfluencing Decision-MakersHigh-Activity Sales Execution
Tools & Technologies
CRM SoftwarePresentation ToolsSales Enablement Platforms
Industry Keywords
911 Emergency CommunicationsPublic Safety AgenciesGovernment ProcurementDigital Evidence ProcessesPSAP
About the role
Key responsibilities & impact- Drive net-new business, pipeline growth, and revenue within 911 Emergency Communications Centers and Public Safety agencies across the territory
- Build and execute a strategic territory plan
- Conduct outbound prospecting and account-based outreach
- Manage the full sales cycle from discovery and solution positioning through procurement navigation and deal close
- Deliver weekly reporting on activity, pipeline creation, and forecasting
- Achieve quarterly and annual pipeline and revenue targets
- Develop relationships with 911 directors, supervisors, procurement teams, IT leadership, and executive stakeholders
- Engage Public Safety user groups to understand workflows and challenges
- Maintain and grow existing customer relationships and generate referral opportunities
- Demonstrate NiCE capabilities and articulate differentiated value versus competitors
- Conduct needs assessments with Presales/Solutions Engineering
- Support technical responses to RFPs, RFIs, bids, and Scopes of Work
- Provide customer feedback to Product Management
- Develop and deliver presentations to end users, partners, consultants, and executives
- Manage and co-sell with reseller and channel partners
- Collaborate with Marketing, Product Management, Business Development, Project Management, Legal, Professional Services, and Customer Support
- Participate in marketing campaigns, demos, and demand-generation initiatives
Requirements
What you’ll need- 3–5+ years of technology sales and/or sales engineering experience within Public Safety, 911/PSAP, or Government sectors
- Strong understanding of Public Safety and Criminal Justice workflows, including digital evidence processes
- Proven success generating pipeline and closing deals in complex public-sector procurement environments
- Experience working with government purchasing personnel, RFPs, bids, and state/federal contracts
- Consultative selling approach with strong discovery, demonstration, and presentation skills
- High-activity, disciplined sales execution with exceptional work ethic
- Strong communication, technical aptitude, and creative problem-solving skills
- Ability to influence senior decision-makers and build trust across multiple stakeholder groups
- BA/BS in Computer Science, Information Systems, or a related field, or equivalent experience
- Ability to travel approximately 50%
Benefits
Comp & perks- Equal opportunity employer
- ~50% travel