NOC Engineer / SRE

NICE

. Act as a primary or escalation responder in a 24x7 on-call rotation .

Posted 11/11/2026full-timeRemote • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in incident management, service health monitoring, and operational readiness, with a strong focus on Linux systems administration and cloud infrastructure. Proficient in scripting and automation to enhance system reliability and reduce operational toil.

Highest-signal resume keywords

Linux Systems AdministrationIncident ManagementCloud Infrastructure (AWS)Scripting in Python, Bash, GoMonitoring and Alerting Platforms

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Linux Systems AdministrationIncident ManagementCloud Infrastructure (AWS)Scripting in PythonScripting in BashScripting in GoDockerKubernetesNetworking FundamentalsInfrastructure as Code (Terraform, Ansible)

Soft Skills

Calm Under PressureStrong Written CommunicationStrong Verbal Communication

Tools & Technologies

GrafanaPrometheusDatadogSplunkCloudWatch

Industry Keywords

NOCSREService Level Indicators (SLIs)Service Level Objectives (SLOs)Operational Readiness

Tech Stack

Tools & technologies

AnsibleAWSCloudDNSDockerGrafanaKubernetesLinuxPrometheusPythonSplunkTCP/IPTerraformGo

About the role

Key responsibilities & impact

Act as a primary or escalation responder in a 24x7 on-call rotation
Lead or support Major Incident response, including triage, mitigation, and resolution
Coordinate across Engineering, Infrastructure, Security, and Product teams
Execute and improve runbooks, playbooks, and escalation paths
Drive blameless post-incident reviews and track corrective actions
Own service health monitoring across infrastructure, applications, and dependencies
Design and maintain alerting strategies aligned with SLIs/SLOs
Reduce alert fatigue through signal-to-noise improvements
Build dashboards using Grafana, Prometheus, Datadog, Splunk, and/or CloudWatch
Automate repetitive operational tasks and reduce manual toil
Improve mean time to detect and mean time to resolve
Develop scripts and tools to support NOC/SRE workflows
Implement self-healing and auto-remediation where possible
Partner with engineering teams to improve system reliability
Support and troubleshoot Linux systems, cloud platforms, and Kubernetes/containerized environments
Assist with capacity planning and availability reviews
Ensure operational readiness for production releases

Requirements

What you’ll need

Strong Linux systems administration
Experience with incident management and production support
Familiarity with cloud infrastructure (AWS preferred)
Familiarity with containers and orchestration (Docker, Kubernetes)
Familiarity with monitoring/alerting platforms
Scripting or programming experience in Python, Bash, Go, or similar
Understanding of networking fundamentals (DNS, TCP/IP, load balancing)
Experience working in 24x7 NOC or production operations environments
Ability to handle high-pressure incidents calmly and effectively
Strong written and verbal communication for incident coordination
Comfort working from runbooks and improving them when needed
Preferred: experience defining or operating to SLOs/SLIs
Preferred: prior migration from traditional NOC to SRE model
Preferred: Infrastructure as Code experience (Terraform, Ansible, etc.)
Preferred: exposure to security, compliance, or regulated environments