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NICE

Public Safety Solutions Engineer

NICE

. Support sales opportunities as a product expert and demonstrate solution capabilities .

Posted 9/22/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in the Criminal Justice Process and Public Safety workflows, with a strong focus on consultative selling, technical presentations, and customer relationship management. Proven ability to engage with government personnel and deliver tailored solutions that meet market needs.

Highest-signal resume keywords
Consultative SellingTechnical KnowledgeRFP/Bid Response ExperiencePublic Safety Industry ExpertisePresentation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Needs AssessmentSolution Requirement AnalysisScope of Work DocumentationSales EngineeringDigital Evidence Workflows
Soft Skills
Creative Problem-SolvingExcellent CommunicationRelationship Management
Certifications & Qualifications
BA/BS in Computer ScienceBA/BS in Information Management Systems
Industry Keywords
Public SafetyGovernment VerticalsSales OpportunitiesTechnical PresentationsCustomer Support

About the role

Key responsibilities & impact
  • Support sales opportunities as a product expert and demonstrate solution capabilities
  • Apply knowledge of Criminal Justice Process workflows related to digital evidence
  • Interview and engage user work groups within Public Safety agencies
  • Construct needs assessments and analyses with Account Executives
  • Collect solution-requirement feedback and interface with Product Management
  • Assist with technical RFP responses and presentations
  • Build Scope of Work documents
  • Learn market needs and future trends in the Public Safety sector
  • Develop and deliver presentations to end users, partners, and consultants
  • Sell NiCE's value and differentiate its solutions from competitors
  • Maintain customer relationships to maximize long-term revenue and generate referrals
  • Collaborate with Account Executives, Product Management, Business Development, Project Management, Legal, Marketing, Professional Services, and Customer Support
  • Report to the VP, Business Development

Requirements

What you’ll need
  • BA/BS in Computer Science, Information Management Systems, or a related field
  • 4+ years experience selling and/or sales engineering into Government verticals and/or the overall Public Safety/Security industry
  • Experience working with government Purchasing personnel on RFP/Bid responses and state and/or federal contracts
  • Proven consultative selling style with experience in demonstration and presentation preparation
  • Strong technical knowledge
  • Excellent communication and presentation skills
  • Proven creative problem-solving skills
  • Experience working with and influencing high-end decision makers
  • Travel requirement of approximately 50% per month within assigned territory

Benefits

Comp & perks
  • Fast-paced, collaborative, and creative work environment
  • Learning and growth opportunities
  • Endless internal career opportunities across multiple roles, disciplines, domains, and locations
  • Equal opportunity employment