Conservation Support Engineer

Nimble Gravity

. Work with protected areas and conservation organizations across Latin America to understand conservation goals and shape EarthRanger usage .

Posted 11/5/2026full-timeRemoteMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conservation practices and user support, with proficiency in EarthRanger configuration and training delivery in both Spanish and English. Capable of managing multiple projects while effectively communicating with diverse stakeholders.

Highest-signal resume keywords

Conservation ExperienceEarthRanger ConfigurationBilingual Training DeliveryUser Support ExperienceProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

EarthRanger UsagePatrol Coverage AnalysisData Standards ImplementationSoftware User SupportTraining Material Development

Soft Skills

Time ManagementProactive CommunicationCoachingCommunity EngagementSelf-Motivation

Tools & Technologies

Ticketing SystemAI ToolsWeb SoftwareMobile Software

Industry Keywords

Protected AreasConservation GoalsCommunity ProjectsField IssuesStakeholder Engagement

About the role

Key responsibilities & impact

Work with protected areas and conservation organizations across Latin America to understand conservation goals and shape EarthRanger usage
Own a set of sites that were set up but never became active and bring them into daily use
Follow up after onboarding, identify stalled adoption, and coach teams on patrol coverage, reporting, alerts, and analysis
Represent regional users and provide feedback to product, documentation, and training teams
Serve as first point of contact for regional user questions and field issues through the ticketing system
Configure and maintain EarthRanger sites, including users, event types, patrol types, maps, and tracker/sensor integrations
Escalate engineering issues with sufficient detail
Deliver EarthRanger training to rangers, biologists, analysts, and managers in Spanish and English
Help build and translate training materials, help-center articles, and short videos
Contribute to large protected-area rollouts through scoping, planning, data standards, and partner follow-through
Track projects and communicate status, risks, and decisions to partners and the internal team

Requirements

What you’ll need

A conservation foundation through hands-on conservation/protected-area work, or demonstrated conservation commitment through study, volunteering, or community projects combined with software-user support experience
Fluent in spoken and written Spanish and English
Track record of helping others succeed with a tool, process, or program through training, support, extension work, community engagement, or teaching
Comfortable learning web and mobile software and explaining it to non-technical users
Open to using AI tools daily for drafting, translating, troubleshooting, and learning
Self-motivated remote professional with strong time-management skills
Able to balance multiple projects, structure a daily schedule, meet deadlines, communicate proactively, and ask for help
Able to travel within Latin America less than 10% of the year

Benefits

Comp & perks

Remote work arrangement
Less than 10% travel within Latin America