Relationship Manager

Ninja Van

. Manage and grow relationships with key corporate clients .

Posted 10/2/2026full-timeTaguig • PhilippinesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Account Management and Relationship Management, with a strong focus on client retention, upselling, and cross-selling strategies. Proven ability to build and maintain relationships with senior-level clients while collaborating with cross-functional teams to drive account growth and resolve service issues.

Highest-signal resume keywords

Account ManagementClient RetentionUpsellingCross-SellingRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account GrowthPerformance MonitoringBusiness DevelopmentAnalytical SkillsProblem-Solving

Soft Skills

CommunicationNegotiationCoachingMentoring

Industry Keywords

LogisticsSupply ChainE-CommerceRetail

About the role

Key responsibilities & impact

Manage and grow relationships with key corporate clients
Drive client retention, account growth, and revenue
Identify and develop upselling and cross-selling opportunities
Build strong relationships with key client stakeholders and decision-makers
Lead client meetings, business reviews, and account discussions
Work with internal teams to resolve client concerns, service issues, and escalations
Monitor account performance, service levels, claims, and billing
Coordinate with Sales and Operations teams on client onboarding and business opportunities
Provide account updates, performance reports, and recommendations to management
Coach and support Relationship Executives in managing client accounts

Requirements

What you’ll need

Bachelor's degree in Business, Marketing, Sales, or a related field
7–10 years of experience in Account Management, Relationship Management, Sales, or Business Development
Proven experience managing major or enterprise corporate accounts
Strong experience in client retention, upselling, cross-selling, and account growth
Experience working with senior-level clients and cross-functional teams
Background in logistics, supply chain, e-commerce, retail, or related industries is preferred
Strong communication, negotiation, and relationship-building skills
Strong analytical and problem-solving skills
Experience coaching or mentoring team members is a plus
Comfortable working in a fast-paced and highly collaborative environment