Senior Communications & Email Marketing Associate

NinjaHoldings

. Develop, execute, and optimize email, SMS, and push campaigns .

Posted 9/17/2026full-timeRemote • Illinois • United StatesSenior💰 $90,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and optimizing multichannel marketing campaigns, with a strong focus on email, SMS, and push communications. Proficient in utilizing analytical skills to drive customer acquisition and engagement while managing the full customer communications lifecycle.

Highest-signal resume keywords

Email MarketingHTML/CSS ProficiencyA/B TestingMultichannel Marketing PlatformsProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Email MarketingA/B TestingHTML/CSS ProficiencySQL QueryingData Analysis

Soft Skills

Written CommunicationAttention to DetailAdaptability

Tools & Technologies

IterableBrazeMarketoFigmaCanvaValidity/Litmus

Industry Keywords

Lifecycle MarketingCustomer AcquisitionCustomer EngagementFinancial ServicesRegulated Industries

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Develop, execute, and optimize email, SMS, and push campaigns
Manage the full customer communications lifecycle, including strategy, building and QA, execution, and reporting
Drive new customer acquisition, retention, and engagement
Develop, launch, analyze, and iterate on A/B tests to improve the customer experience
Debug technical issues related to HTML/CSS, journeys, lists, and other aspects of email execution
Monitor and maintain email deliverability, reduce spam complaints, and improve open and click-through rates
Build and maintain dashboards to investigate anomalies and monitor and report on performance
Conduct competitive marketing research and product intelligence analysis
Collaborate with product management and engineering teams to create requirements and assist with marketing-related feature development

Requirements

What you’ll need

4+ years of experience in email, CRM, or lifecycle marketing, preferably in financial services or other highly regulated industries
Proficiency in multichannel marketing platforms such as Iterable, Braze, Marketo, or similar automation tools
Strong technical skills including knowledge of HTML/CSS and working with SQL for querying relational databases
Advanced analytical skills with the ability to interpret complex datasets and translate insights into actions
Experience in A/B testing, multivariate testing, and journey optimization
Proven experience with project management, including the ability to prioritize tasks and adapt to shifting business priorities
Comfortable leveraging AI tools to improve workflow efficiency and campaign quality
Exceptional written communication skills, strong sense of ownership, and attention to detail
Experience working in a remote environment
Experience with referral and affiliate marketing
Experience with Figma, Canva, Validity/Litmus

Benefits

Comp & perks

Flexible Paid Time Off
Health Benefits with generous medical, dental and vision insurance plans
401(k) with matching contribution
Paid Family Leave
Annual Wellness & WFH Subsidies
Employee Referral Program
Remote first culture with convenient downtown office in the heart of the city