Change Management Delivery Lead

NiSource

. Lead and conduct readiness, communication, and training needs assessments .

Posted 10/1/2026full-timeColumbus • Ohio • United StatesSenior💰 $96,600 - $144,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced knowledge of change management methodologies and tools, with a strong ability to lead complex change initiatives and develop effective communication and training strategies. Proficient in stakeholder engagement, data analysis, and the use of Learning Management Systems to drive adoption and measure success.

Highest-signal resume keywords

Change Management MethodologiesStakeholder EngagementData AnalysisCommunication StrategiesTraining Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change Management ToolsData ReportingData VisualizationAnalytical ThinkingDecision-MakingTraining Needs AssessmentImpact AssessmentTraining Program DevelopmentCommunication Effectiveness AnalysisRisk Identification

Soft Skills

LeadershipInterpersonal SkillsRelationship BuildingInfluencing SkillsCommunication Skills

Tools & Technologies

Microsoft OfficeLearning Management SystemsAnalytic ModelsDigital ToolsFeedback Loops

Industry Keywords

Transformational Change InitiativesStakeholder Impact AssessmentChange AdoptionEngagement StrategiesTraining Solutions

About the role

Key responsibilities & impact

Lead and conduct readiness, communication, and training needs assessments
Develop integrated change, communication, and learning strategies and plans
Conduct stakeholder impact assessments and translate findings into engagement, communication, and training plans
Lead execution of change, communication, and training plans aligned to program milestones
Drive awareness, understanding, and sustained adoption
Translate change impacts into targeted communication strategies and training solutions
Develop presentations, job aids, and learning resources
Establish and maintain feedback loops, communication channels, and training programs
Analyze readiness, communication effectiveness, training participation, and adoption metrics
Identify risks, measure success, and recommend mitigation actions
Manage resistance through targeted communication, training, and engagement interventions
Provide leadership and guidance on change, communication, and training best practices
Facilitate discussions, workshops, and training sessions
Align change management engagement and communication activities with other programs

Requirements

What you’ll need

Bachelor’s degree
5+ years of experience leading complex, transformational change initiatives
Advanced knowledge of change management methodologies, tools, and best practices
Experience deploying large-scale, coordinated change and training strategies
Proficiency with change management tools and platforms
Advanced experience working independently and leading others
Ability to operate and lead effectively in a matrixed environment
Demonstrated ability to engage and influence stakeholders at all levels
Exceptional written and verbal communication skills
Strong interpersonal and relationship-building capabilities
Ability to align diverse stakeholders toward a common goal
Strong analytical thinking and decision-making abilities
Ability to translate insights into actionable strategies
Ability to interpret data, work with analytic models and advanced technologies and digital tools, with data reporting and data visualization
Advanced proficiency in Microsoft Office tools (Excel, PowerPoint, etc.)
Experience using Learning Management Systems
Ability to travel up to 25%
Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future

Benefits

Comp & perks

Hybrid schedule (3 days a week in office)
Professional growth and development opportunities
Eligibility for veteran, transitioning service member, and military spouse support programs
Reasonable accommodations during the hiring process and employment
Equal employment opportunity and inclusive workplace commitments