IT Engineer – Application Support

NiSource

. Partner with business and IT service providers to ensure timely resolution of systems issues and achievement of Service Level Agreements .

Posted 11/10/2026full-timeMerrillville • Ohio • United StatesJunior💰 $82,200 - $123,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Windows System Administration, AVEVA PI and SCADA System management, and performance optimization. Proficient in technical problem resolution, system security, and compliance, with a strong focus on documentation and process improvement.

Highest-signal resume keywords

Windows System AdministrationAVEVA PI System AdministrationSCADA System ManagementPowerShell ScriptingITIL Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System InstallationSystem ConfigurationPerformance OptimizationRoot Cause AnalysisTechnical Specification Development

Soft Skills

Problem SolvingCollaborationCommunication

Tools & Technologies

DatalinkProcess BookPI VisionPI Data ArchivePI Asset Framework

Certifications & Qualifications

ITIL CertificationTechnical Certifications

Industry Keywords

SCADAOperational Data HistorianHMIsRTUsPLCs

Tech Stack

Tools & technologies

Firewalls

About the role

Key responsibilities & impact

Partner with business and IT service providers to ensure timely resolution of systems issues and achievement of Service Level Agreements
Participate in solution designs for small to medium size capabilities, upgrades, and disaster recovery exercises
Focus on system stability, security, and compliance
Provide day-to-day production support for applications, infrastructure, and end user client tools, including Datalink, Process Book, and PI Vision
Provide performance optimization and system health monitoring for production systems
Provide installation, configuration, and monitoring support for PI system servers, application operating systems, interfaces, and client tools on end user workstations
Provide monitoring and maintenance support for system security, patch deployment, file backups, system restoration, and password management
Perform root cause analysis and recommend and implement preventive techniques
Support business process analysis, information gathering, requirements interpretation, technical specification development, and process workflow implementation
Drive IT service provider performance and provide enhanced guidance for technical problem support
Ensure systems documentation is reviewed, approved, and maintained
Gather requirements, write technical specifications, configure systems, and perform testing

Requirements

What you’ll need

Bachelor’s Degree or equivalent work experience
1+ years of experience with Windows System administration, Active Directory Security, PowerShell Scripting, or related IT Systems Supervisory Control and Data Acquisition (SCADA) duties
1+ years of experience with the installation, configuration, monitoring, and performance optimization of AVEVA PI or SCADA System servers, interfaces, and user tools
1+ years of experience as an AVEVA PI or SCADA System administrator
Technical knowledge of networks, firewalls, and related hardware and software
Familiarity with applications (hosting, information management, networking, etc.)
Familiarity with SCADA, Operational Data Historian, HMIs, RTUs, PLCs
Experience with PI Data Archive, PI Asset Framework, PI Asset Analytics, PI Event Frames, PI Vision, and PI Notifications
Experience with PI integrator for business analytics
ITIL certification
Technical certifications
Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future

Benefits

Comp & perks

8% annual bonus
Professional development and growth opportunities
Emergency response support may include work outside normal hours