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Nivoda

Jewelry Operations Manager

Nivoda

. Drive inquiry-to-quote turnaround time to under 12 hours .

Posted 10/16/2026full-timeMumbai • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in jewelry manufacturing and supply chain management, with a strong focus on production planning, quality control, and vendor management. Proven ability to optimize processes and improve operational efficiency through data-driven insights and effective collaboration.

Highest-signal resume keywords
Jewelry Manufacturing ExperienceProduction PlanningVendor ManagementQuality ControlData Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Production OperationsProcess ImprovementWorkflow OptimizationQuality AssuranceNegotiation Skills
Soft Skills
Communication SkillsRelationship ManagementLeadershipProblem-Solving
Tools & Technologies
ExcelBI ToolsThoughtSpotCAD Design
Industry Keywords
Supply Chain ManagementLuxury GoodsFashion IndustryManufacturing PartnersCustomer Success

About the role

Key responsibilities & impact
  • Drive inquiry-to-quote turnaround time to under 12 hours
  • Streamline workflows between CAD design, production, and sales teams
  • Optimize Made-To-Order delivery time to an average of less than 3 weeks
  • Identify process bottlenecks and implement automation or vendor process improvements
  • Maintain jewelry return rates below 1% annually through robust quality-control practices
  • Collaborate with factories to ensure adherence to quality specifications and standards
  • Conduct regular quality reviews and feedback loops
  • Manage manufacturing partners to ensure consistent quality and timely production
  • Track negotiated SLAs aligned with delivery, pricing, and quality goals
  • Partner with sourcing and procurement to secure best-in-market pricing and meet margin targets
  • Support initiatives to increase FARPU through the right product mix
  • Partner with the in-house Corel/CAD design team to improve rendering speed and accuracy
  • Align production timelines with customer expectations alongside sales and customer success teams
  • Conduct workshops with key customers to identify jewelry sales-process improvements
  • Use ThoughtSpot, Excel, and BI dashboards to track fulfillment, production speed, and returns
  • Use data insights to drive continuous operational improvement
  • Report to the VP Fulfillment

Requirements

What you’ll need
  • 5+ years’ experience in jewelry manufacturing, supply chain management, or production operations
  • Luxury or fashion experience preferred
  • Strong background in production planning, vendor management, and quality control
  • Proven success improving speed, quality, and cost in a fast-paced environment
  • Excellent negotiation, communication, and relationship management skills
  • Data-oriented mindset with proficiency in Excel, BI tools, or analytics platforms
  • Strong leadership and problem-solving capabilities

Benefits

Comp & perks
  • Opportunity to work at Nivoda, a global jewelry marketplace transforming the industry with technology, data, and automation
  • Cross-functional collaboration with design, manufacturing, logistics, sales, customer success, sourcing, and procurement teams
  • Opportunity to drive measurable impact, operational excellence, and continuous improvement
  • Opportunity to participate in customer workshops and influence jewelry operations and sales processes