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About the role
Key responsibilities & impact- Provide emergency dispatch and call-taking services for the petrochemical industry in the Greater Prudhoe Bay area
- Dispatch emergency services for fires, medical emergencies, and other emergency and non-emergency situations
- Dispatch security personnel to safety- and security-related calls
- Communicate with co-workers and agencies including North Slope Borough, Alaska state agencies, the U.S. Military, and wildlife entities
- Receive and route incoming telephone calls for Greater Prudhoe Bay and provide general information and referrals
- Use a computer-aided dispatch system to capture emergency and non-emergency call information accurately and quickly
- Notify appropriate parties of emergencies and non-emergencies using phones, radios, pagers, and other dispatch resources
- Monitor facility, drill site, camp, and other alarms and make timely notifications
- Operate the phone system for the Greater Prudhoe Bay Field and handle routine requests
- Inform Security/Dispatch leadership of personnel matters requiring administrative follow-up
- Work cooperatively in a shared-space indoor office environment
- Maintain confidentiality
- Remain calm while handling emergency situations and dispatching personnel and resources
- Perform other duties as assigned
- Position has no supervisory responsibilities
Requirements
What you’ll need- High school diploma or GED equivalent
- At least two (2) years directly related to this field
- Intermediate computer skills, including Microsoft Office and contract-specific software
- Must pass pre-employment requirements, which may include drug test, physical and fit for duty assessment, and hearing test
- Ability to live in dormitory-style settings and meet remote camp cleanliness requirements
- Ability to cooperate and work as part of a team with employees, customers, and clients
- Ability to make decisions in the moment with little to no supervision
- Speak, understand, read, and write English
- Ability to meet and adhere to company and client safety guidelines and regulations
- Ability to effectively multitask, work in a divided-attention environment, and remain calm while managing emergencies and non-emergent situations
- Ability to work 12-hour shifts for 14 consecutive days/nights
- Ability to sit/stand for extended periods during each shift
- Ability to use desktop telephones, console radios, handheld radios, and other communication devices
- Ability to learn or possess working knowledge of Greater Prudhoe Bay geography, terms, and culture
- Must complete the specified Fit For Duty Test physical requirements
- Candidates residing outside the Anchorage area are responsible for travel expenses and accommodations related to required pre-employment tasks in Anchorage, Alaska
Benefits
Comp & perks- Two (2) weeks on / two (2) weeks off rotational schedule
- Flights to remote locations for scheduled trips paid for by the company
- Equal employment opportunity
- NANA shareholder employment preference to the extent allowed by law
- Disability accommodation assistance