Field Engineer II

NoaNet

. Provide critical network support to NoaNet customers using wireless telephony, radio and satellite communications, optical, internet and broadband technologies .

Posted 10/14/2026full-timeRemote • Washington • United StatesMid-LevelSenior💰 $75,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in network engineering, including configuring and troubleshooting Ethernet circuits, VLANs, and optical networks. Possesses strong project management skills and the ability to provide exceptional customer service and technical support.

Highest-signal resume keywords

Network Engineering ExpertiseAdvanced Network Troubleshooting SkillsProject ManagementCustomer Relationship SkillsCJIS Clearance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Configuring Ethernet CircuitsTroubleshooting VLANsOptical Network KnowledgeMPLS Technologies FamiliarityRouting Protocols UnderstandingWireshark ProficiencyPassive Optical Network (PON) SystemsCore Layer Design KnowledgeDistribution Layer Design KnowledgeAccess Layer Design Knowledge

Soft Skills

Strong Organizational SkillsEffective Communication SkillsTeam CollaborationAccountabilityTime Management

Tools & Technologies

ADVANokiaCiscoJuniperCambiumRFC2544Y.1564VPN Access

Industry Keywords

TelecommunicationsNetwork SupportService DeliveryTechnical DocumentationCustomer Coordination

Tech Stack

Tools & technologies

Switching

About the role

Key responsibilities & impact

Provide critical network support to NoaNet customers using wireless telephony, radio and satellite communications, optical, internet and broadband technologies
Manage assigned geographic-area order fulfilments
Work independently and with the NOC, Sales and OFT departments to meet customer needs
Answer and resolve customer inquiries, engineer services, complete orders, and implement solutions
Manage service delivery from customer coordination and planning through service design, configuration, hardware installation, testing, performance verification, and customer service management
Prepare detailed technical and operational documentation for customers and internal departments
Provide consulting and engineering services to stakeholders, customers, and network providers
Perform technical evaluations and prepare documentation for telecommunications solutions and requisitions
Travel daily to customer job sites
Plan and coordinate with customers
Provide network engineering expertise to network providers
Install, test, and verify network equipment
Configure and troubleshoot Ethernet circuits, VLANs, optical networks, DWDM, and SONET
Collaborate with the NOC on turn-ups, maintenance, and trouble-ticket resolution
Perform maintenance and update inventory, circuit, installation, and maintenance records
Troubleshoot and assist lower-tier Field Engineering, the NOC, and customers with trouble tickets and new turn-ups
Ensure required equipment is available for network installations and maintenance
Review and comment on Methods of Procedure (MOPs)
Perform basic HVAC troubleshooting
Install DC-powered equipment
Provide OTDR shots to the NOC and engineering and troubleshoot fiber breaks
Provide on-call support 24/7/365, excluding scheduled PTO

Requirements

What you’ll need

CJIS Clearance Required
Five or more years of qualified experience
High School diploma or equivalent required
Associates’ degree in Telecommunications, Computer Science or related field required; OR a combination of relevant education and/or work experience sufficient to perform the duties may be substituted for the degree on a year-for-year basis
Understanding of IP/Ethernet routing and switching
Familiarity with MPLS technologies
Familiarity with routing protocols
Configuring and troubleshooting Ethernet circuits (VLANs) on a service provider network
Advanced network troubleshooting skills, including familiarity with Wireshark, RFC2544, y.1564 and other packet analysis tools
Advanced knowledge of Core, Distribution, and Access layer designs and topologies
Familiarity with best network security practices
Knowledge and experience with process management and improvement techniques
Ability to independently manage projects from order through implementation
Ability to interface with a larger team on major projects
Strong organizational, coordination, written and verbal communication skills
Ability to work independently as well as in a team environment
Strong people skills and willingness to be accountable for results
Ability to set own priorities and manage time responsibly
Excellent customer relationship skills
Demonstrated knowledge and understanding of Passive Optical Network (PON) systems, including deployment and basic troubleshooting
Experience with one or more of ADVA, Nokia, Cisco, Juniper, and Cambium highly desirable
Ability to perform maintenance work at night or early morning
Available for on-call support 24/7/365, excluding scheduled PTO
Must lift and carry up to 50+ pounds and work in cramped spaces and at heights
Reliable internet connectivity to access NoaNet via VPN
Must pass background check
Must maintain and possess a valid driver’s license, proof of insurance, and satisfactory driving record
Must be a resident of Washington located in the Seattle area

Benefits

Comp & perks

Defined Benefit Retirement Plan through the WA State Department of Retirement Systems
457b Optional Supplement Plan
Medical, Dental and Vision insurance
Accidental Death and Long Term Disability Plan
Combined Paid Leave
11 Paid Holidays
Reasonable accommodation will be provided to enable individuals with disabilities to perform the duties required