Collections Associate

Noctrix Health, Inc.

. Follow up on unpaid and aging insurance claims with payers by phone and electronically .

Posted 9/15/2026full-timeRemote • United StatesJuniorMid-Level💰 $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical billing and collections, including claim submission, denial resolution, and patient communication. Proficient in maintaining compliance with HIPAA and billing regulations while managing accounts receivable and revenue cycle activities.

Highest-signal resume keywords

Medical Billing ExperienceClaims Submission and ResubmissionEOB Review and AnalysisPatient CommunicationRevenue Cycle Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims ProcessingDenial ManagementAppeals PreparationPayment PostingBilling DocumentationInsurance TerminologyMedical TerminologyAccounts Receivable ManagementDiscrepancy InvestigationCompliance with HIPAA

Soft Skills

Attention to DetailOrganizational SkillsProfessional CommunicationEmpathyProblem-Solving

Tools & Technologies

NikoHealthSalesforceMicrosoft ApplicationsCRM SystemsMedical Billing Systems

Industry Keywords

Revenue Cycle ManagementHealthcare ReimbursementInsurance ClaimsPatient BillingDME

About the role

Key responsibilities & impact

Follow up on unpaid and aging insurance claims with payers by phone and electronically
Review and analyze claim issues, rejections, denials, and outstanding balances to determine appropriate resolution steps
Submit and resubmit claims and supporting documentation to payers as required
Review payments and Explanations of Benefits (EOBs) and determine next steps for denied or unresolved claims, including appeals, resubmissions, additional documentation, or patient billing
Prepare and submit claim appeals and supporting documentation in accordance with payer requirements
Investigate payer underpayments and discrepancies and follow through to resolution
Post payments and accurately enter EOB information into the billing system
Verify and maintain accurate patient, insurance, payer, and claim information within billing and CRM systems
Prepare and distribute patient billing statements
Communicate with patients regarding outstanding balances, financial responsibilities, and available payment options
Establish reasonable payment arrangements with patients in accordance with company policies
Process patient payments, refunds, and adjustments accurately and in accordance with established procedures
Respond to patient and provider inquiries regarding billing statements, insurance claims, payment status, and outstanding balances
Maintain accurate and complete documentation of collection activities, payer communications, payments, claim status, and correspondence
Generate and support accounts receivable (AR) and aging reports and assist with broader revenue cycle management activities
Partner with Finance and internal stakeholders regarding patient orders, claims status, and outstanding balances
Independently manage assigned collections activity while meeting productivity, accuracy, and follow-up expectations
Identify recurring denial, payment, or collections issues and escalate trends or process-improvement opportunities
Maintain compliance with HIPAA, applicable billing regulations, payer requirements, and company policies

Requirements

What you’ll need

1–3 years of experience in medical billing, collections, claims, insurance processing, revenue cycle management, or a related healthcare function
Familiarity with medical insurance claim submission and resubmission, denials, appeals, and reimbursement processes
Experience reviewing EOBs and identifying appropriate next steps for unpaid, denied, rejected, or underpaid claims
Knowledge of medical terminology and health insurance terminology
Experience communicating directly with insurance payers regarding outstanding claims and reimbursement issues
Experience in a patient support, customer service, or customer care environment
Ability to communicate professionally and empathetically with patients regarding financial responsibilities and outstanding balances
Strong attention to detail and ability to maintain accurate billing and collections documentation
Ability to independently investigate issues, determine appropriate next steps, and follow claims through resolution
Strong organizational skills with the ability to manage multiple claims, deadlines, and priorities in a fast-paced environment
Strong written and verbal communication skills
Ability to effectively de-escalate and resolve difficult patient or payer interactions
Ability to collaborate effectively with a remote and cross-functional team
Preferred: Experience with UnitedHealthcare, Aetna, and/or Blue Cross Blue Shield reimbursement and claims
Preferred: Experience working with DME, medical device, or other healthcare reimbursement
Preferred: Experience preparing and submitting insurance appeals
Preferred: Experience investigating payer underpayments
Preferred: Experience with AR aging and revenue cycle reporting
Preferred: Familiarity with NikoHealth, Salesforce, Microsoft applications, or similar CRM and medical billing systems
Preferred: Experience working within a startup, high-growth, or rapidly changing healthcare environment

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Noctrix Health, Inc. Website LinkedIn All Job Openings 11 - 50 employees Founded 2018 🏥 Healthcare 💼 Consulting 🍽️ Food & Beverage Healthcare
Consulting
Food & Beverage Noctrix Health, Inc. is a pioneering company focused on developing next-generation, clinically validated wearable therapeutics aimed at managing chronic neurological disorders. With a mission to address the unmet needs of individuals living with such conditions, Noctrix combines expertise from seasoned medical device experts, neuroscientists, and engineers to deliver innovative therapies that enhance user experience. The company's flagship product, Nidra, has received FDA Breakthrough Device Designation and is designed for conditions like Restless Legs Syndrome, representing a promising advancement in wearable health technology. Collections Associate Job not on LinkedIn 🔥 11 minutes ago 🇺🇸 United States – Remote 💵 $33 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Collections 🚫👨‍🎓 No degree required 👻 Ghost score 0% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Follow up on unpaid and aging insurance claims with payers by phone and electronically
Review and analyze claim issues, rejections, denials, and outstanding balances to determine appropriate resolution steps
Submit and resubmit claims and supporting documentation to payers as required
Review payments and Explanations of Benefits (EOBs) and determine next steps for denied or unresolved claims, including appeals, resubmissions, additional documentation, or patient billing
Prepare and submit claim appeals and supporting documentation in accordance with payer requirements
Investigate payer underpayments and discrepancies and follow through to resolution
Post payments and accurately enter EOB information into the billing system
Verify and maintain accurate patient, insurance, payer, and claim information within billing and CRM systems
Prepare and distribute patient billing statements
Communicate with patients regarding outstanding balances, financial responsibilities, and available payment options
Establish reasonable payment arrangements with patients in accordance with company policies
Process patient payments, refunds, and adjustments accurately and in accordance with established procedures
Respond to patient and provider inquiries regarding billing statements, insurance claims, payment status, and outstanding balances
Maintain accurate and complete documentation of collection activities, payer communications, payments, claim status, and correspondence
Generate and support accounts receivable (AR) and aging reports and assist with broader revenue cycle management activities
Partner with Finance and internal stakeholders regarding patient orders, claims status, and outstanding balances
Independently manage assigned collections activity while meeting productivity, accuracy, and follow-up expectations
Identify recurring denial, payment, or collections issues and escalate trends or process-improvement opportunities
Maintain compliance with HIPAA, applicable billing regulations, payer requirements, and company policies 🎯 Requirements
1–3 years of experience in medical billing, collections, claims, insurance processing, revenue cycle management, or a related healthcare function
Familiarity with medical insurance claim submission and resubmission, denials, appeals, and reimbursement processes
Experience reviewing EOBs and identifying appropriate next steps for unpaid, denied, rejected, or underpaid claims
Knowledge of medical terminology and health insurance terminology
Experience communicating directly with insurance payers regarding outstanding claims and reimbursement issues
Experience in a patient support, customer service, or customer care environment
Ability to communicate professionally and empathetically with patients regarding financial responsibilities and outstanding balances
Strong attention to detail and ability to maintain accurate billing and collections documentation
Ability to independently investigate issues, determine appropriate next steps, and follow claims through resolution
Strong organizational skills with the ability to manage multiple claims, deadlines, and priorities in a fast-paced environment
Strong written and verbal communication skills
Ability to effectively de-escalate and resolve difficult patient or payer interactions
Ability to collaborate effectively with a remote and cross-functional team
Preferred: Experience with UnitedHealthcare, Aetna, and/or Blue Cross Blue Shield reimbursement and claims
Preferred: Experience working with DME, medical device, or other healthcare reimbursement
Preferred: Experience preparing and submitting insurance appeals
Preferred: Experience investigating payer underpayments
Preferred: Experience with AR aging and revenue cycle reporting
Preferred: Familiarity with NikoHealth, Salesforce, Microsoft applications, or similar CRM and medical billing systems
Preferred: Experience working within a startup, high-growth, or rapidly changing healthcare environment Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Credit Collections Assistant 🔥 8 hours ago Smart Start 11 - 50 🎯 Recruiter 📚 Education 🤝 B2B Website LinkedIn All Job Openings Credit Collections Assistant managing delinquent accounts, billing disputes, and collection procedures for a vehicle interlock services company. Fully remote, Dallas/Ft. Worth-based role using Smart Trac. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Collections 🗣️🇪🇸 Spanish Required Collections Specialist 🔥 19 hours ago Gulf Winds International 201 - 500 🚗 Transport 📦 Logistics Website LinkedIn All Job Openings Collections Specialist collecting overdue customer payments for Gulf Winds International, a global drayage, transloading, and storage provider. Researching disputes, correcting invoices, and coordinating billing. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Collections 🚫👨‍🎓 No degree required Patient Collections – CCO Specialist 🕒 3 days ago Hanger, Inc. 5001 - 10000 💼 Consulting 🏭 Manufacturing 🏥 Healthcare Website LinkedIn All Job Openings Patient collections specialist handling medical billing calls, payments, and delinquent accounts. Supporting Hanger’s nationwide orthotic and prosthetic patient-care operations remotely. 🇺🇸 United States – Remote 💵 $18 - $22 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Collections 🚫👨‍🎓 No degree required Collections Specialist 🕒 4 days ago Sagent 201 - 500 💼 Consulting 🏥 Healthcare ☁️ SaaS Website LinkedIn All Job Openings Account Recovery Specialist supporting payment and early-stage collections for defi SOLUTIONS, a SaaS loan servicing provider. Assisting customers with repayment options, account updates, and payoff information. 🇺🇸 United States – Remote 💵 $0 - $20 / hour ⏰ Full Time 🟢 Junior 📞 Collections 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Medical Collections Specialist 🕒 4 days ago Surgery Partners, Inc 10,000+ employees 🏥 Healthcare 👥 B2C 🤝 B2B Website LinkedIn All Job Openings Medical Collections Specialist managing patient accounts, insurance claims, and CPT/ICD-10 billing for a healthcare organization. Fully remote role supporting collections and claim resolution. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Collections 🚫👨‍🎓 No degree required View More Collections Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources About us Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs