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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and logistical capabilities to manage the NOLS Alaska program office effectively, ensuring smooth operations during the field season. Proficient in communication and detail-oriented tasks, including paperwork management and coordination with various teams.
Highest-signal resume keywords
Administrative Support ExperienceLogistics CoordinationAttention To DetailGoogle Workspace ProficiencyClear Verbal And Written Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
DependableProactiveIndependent Work
Tools & Technologies
NexusAirtable
Certifications & Qualifications
Valid Driver's LicenseCriminal Background Check
Industry Keywords
NOLSOutdoor EducationCourse ManagementInstructor CoordinationProgram Office Operations
About the role
Key responsibilities & impact- Keep the NOLS Alaska program office organized and running smoothly during the field season
- Prepare instructor welcome emails, pre-briefing packets, logistics sheets, course folders, and program calendars
- Coordinate instructor meetings with Rations, Equipment, Kitchen, Transportation, and Evacuation teams
- Coordinate instructor travel, rideshares, and housing
- Host student arrival days and verify rosters, no-shows, sea kayak manifests, fishing licenses, and course photos
- Collect and check instructor-team paperwork and flag gaps to the Program Supervisor
- Prepare course returns with welcome-back letters, bay setup, student mail, diplomas, and graduation packets
- Run the Course Quality Survey on course return days
- Run instructor close-out checklists and track returned folders, evaluations, and electronics
- Scan, upload, file, and mail course paperwork to Admissions every two weeks
- Enter college-credit grades for Program Supervisors to verify
- Send student welcome letters and post-course thank-you emails
- Share course photos with Marketing
- Serve as a first point of contact for students and staff in the program office
- Report to the Program Manager, NOLS Alaska
Requirements
What you’ll need- Experience in administrative, office, logistics, or operations support is preferred
- Familiarity with NOLS or outdoor education is a plus
- Ability to keep multiple moving pieces accurate and up to date
- Strong attention to detail, including noticing document or schedule discrepancies
- Comfort with Google Workspace
- Willingness to learn NOLS systems such as Nexus and Airtable
- Clear, friendly verbal and written communication
- Dependable, proactive, and able to work independently
- Willingness to work weekends and adapt as plans change during the season
- A valid driver's license is helpful
- Criminal background check required for all NOLS employees
- Application must include one PDF combining resume and cover letter
Benefits
Comp & perks- On-site housing available for a modest fee
- Course discounts for employees and their families
- Full-time employee benefits may include medical, dental, and vision coverage
- Flexible time off policy
- Employee Assistance Program with confidential, 24/7 counseling and support services