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Retention Data Analyst
Nord Security. Build dashboards and analyze customer behavior in response to email marketing initiatives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical capabilities in data analysis and customer behavior insights, utilizing SQL and dashboarding tools like Looker, Power BI, or Tableau to drive marketing initiatives and measure KPIs effectively.
Highest-signal resume keywords
SQL ProficiencyDashboarding Tools ExperienceData Analysis ExpertiseA/B Testing ExperienceCustomer Behavior Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQLData AnalysisA/B TestingUser ResearchKPI DefinitionData Visualization Techniques
Soft Skills
CuriosityTeamworkOpenness to FeedbackLogical ThinkingHolistic Thinking
Tools & Technologies
Google BigQueryLookerPower BITableau
Industry Keywords
Email MarketingCustomer EngagementRetention StrategiesPromotions AnalysisDigital Marketing
Tech Stack
Tools & technologiesBigQuerySQLTableau
About the role
Key responsibilities & impact- Build dashboards and analyze customer behavior in response to email marketing initiatives
- Measure promotions, pricing, value creation, and engagement initiatives
- Draw conclusions, insights, and suggestions for new initiatives
- Collaborate with the Retention team on customer engagement and retention tests/actions
- Define and calculate KPIs and key metrics
- Monitor KPIs and metrics in automated reports and dashboards
- Execute ad-hoc analyses
Requirements
What you’ll need- Passion for mathematics and exceptional logical thinking to detect principles and patterns of consumer behavior from complex data
- Self-motivated to derive complex data and see the big picture while noticing details
- Solid understanding of SQL; Google BigQuery is an advantage
- Experience with dashboarding tools such as Looker, Power BI, or Tableau
- Experience in data analysis
- Experience performing A/B tests, usability tests, or user research is an advantage
- Curiosity and drive to learn, with interest in human behavior and digital marketing
- Ability to communicate and use current data visualization techniques
- Teamwork, openness to feedback, and willingness to share knowledge
- Holistic thinking, open-mindedness, and a can-do attitude
- Based in Vilnius or Kaunas and able to work from there
- Able to work from the office three times per week
Benefits
Comp & perks- Training, mentorship, and room to grow
- Extra vacation days, sick days, and time off when life calls
- Fully covered private health insurance in Lithuania and Poland
- Free subscriptions to Calm, Headspace, and Mindletic
- Resilience and mindfulness trainings
- In-house gyms, sport cards, online workouts, and personal guidance
- Company-wide trip abroad
- Work from wherever keeps you in the zone
- Gifts for birthdays, weddings, and new family members
- Children’s summer camps and schedule flexibility
- Team building and company events
- Access to Vilnius HQ amenities including coffee bar, open gyms, kids’ room, music room, and massage chairs