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Senior Engineer – SAP S/4HANA Key User QM
Nordex Group. Act as the primary subject matter expert for SAP S/4HANA Quality Management .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in SAP S/4HANA Quality Management, providing operational support and driving continuous improvement in quality processes. Capable of training users, managing system changes, and collaborating effectively with cross-functional teams.
Highest-signal resume keywords
SAP S/4HANA Quality ManagementEnd-User SupportPower BI Dashboard DevelopmentAgile Project ManagementTraining Program Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SAP S/4HANAQuality ManagementSystem CustomizationTest Scenario DocumentationUser Acceptance TestingProblem-Solving MethodsDashboard DevelopmentReport DevelopmentSystem Support Ticket ManagementBusiness Requirement Tracking
Soft Skills
Communication SkillsCollaborationTraining FacilitationContinuous Improvement MindsetStakeholder Engagement
Tools & Technologies
Microsoft 365Power BIOsapiensPrescience
Industry Keywords
Quality ProcessesGlobal HarmonizationSuper User CommunitiesOperational Support
About the role
Key responsibilities & impact- Act as the primary subject matter expert for SAP S/4HANA Quality Management
- Provide first-level end-user support and resolve system-related issues
- Drive continuous improvement of quality-related systems and processes
- Support global harmonization of quality processes and system usage
- Implement new functionalities, system changes, and updates
- Train end users and key stakeholders on system functionalities
- Collaborate with business, IT, and Quality teams globally
- Receive, process, and assign incoming system support tickets
- Troubleshoot system errors and support system customizing activities
- Provide daily operational support to Quality Management users
- Gather and coordinate business inputs for IT system requirements
- Track business requirements throughout their lifecycle
- Create, execute, and document test scenarios
- Coordinate and support User Acceptance Testing
- Develop training materials and conduct training sessions
- Identify end-user groups and plan targeted training programs
- Create, manage, and follow up on system implementation plans
- Establish, support, and facilitate Super User communities
Requirements
What you’ll need- 3–5 years of professional experience with strong SAP exposure
- In-depth knowledge of SAP S/4HANA Quality Management (QM)
- Experience with additional systems such as Osapiens and Prescience is advantageous
- Familiarity with structured problem-solving methods, such as 8D methodology
- Experience developing dashboards and reports using Power BI
- Understanding of Agile Project Management principles
- Strong user-level skills in Microsoft 365 tools
- Excellent spoken and written English communication skills
Benefits
Comp & perks- No specific benefits or compensation extras stated
- Application accepted without a cover letter