Service Lead Technician

Nordex Group

. Provide functional leadership, technical guidance, mentoring, and support to onsite Service Technicians .

Posted 10/27/2026full-timeSan Perlita • Texas • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive knowledge in wind turbine operations, maintenance, and troubleshooting, with strong leadership and communication skills to effectively mentor and guide technicians. Proficient in resource management and safety protocols, ensuring optimal turbine availability and operational efficiency.

Highest-signal resume keywords

Wind Turbine TroubleshootingElectrical And Mechanical SystemsERP Systems ExperienceLeadership And MentoringGWO Certifications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Wind Turbine MaintenanceComponent DiagnosticsSystem Performance AnalysisPreventive Maintenance ExecutionTechnical TrainingInventory ManagementOperational ActivitiesMechanical TroubleshootingElectrical TroubleshootingHydraulic System Diagnosis

Soft Skills

LeadershipCommunicationCustomer ServicePlanningOrganizational Skills

Tools & Technologies

Microsoft Office ApplicationsMobile Field Service ApplicationsWind Turbine Operational SoftwareTesting EquipmentHand ToolsPower Tools

Certifications & Qualifications

GWO CertificationsSTTL Levels 1, 2, And 3Valid Driver's LicenseU.S. Passport

Industry Keywords

Renewable EnergyWind IndustrySafety ProtocolsOSHA RegulationsANSI Regulations

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Provide functional leadership, technical guidance, mentoring, and support to onsite Service Technicians
Serve as the primary customer contact for daily operations, maintenance activities, and monthly reporting
Perform maintenance, troubleshooting, repair, and operational activities on wind turbines and associated equipment
Diagnose mechanical, electrical, hydraulic, and control system malfunctions
Execute preventive maintenance according to service schedules and maintenance plans
Plan, review, prioritize, and adjust daily work schedules
Dispatch and assign technicians and ensure tools, materials, documentation, and resources are available
Monitor service notifications and create service orders for deferred corrective actions in ERP systems
Collaborate with technicians, coordinators, Local Operations Managers, and customers to maximize turbine availability
Maintain service reports, downtime documentation, material bookings, and maintenance records
Support resolution of complex technical faults and evaluate competency development through on-the-job training
Administer inventory management, including receipt, storage, counts, procurement, and defective-component returns
Maintain service points, tools, vehicles, and site inventory
Participate in field training and knowledge-transfer initiatives
Support continuous improvement and uphold operational and safety standards

Requirements

What you’ll need

Strong leadership, communication, mentoring, and customer service skills
Extensive knowledge of wind turbine troubleshooting, component diagnostics, and system performance analysis
Advanced understanding of electrical and mechanical systems, including testing equipment, hand tools, and power tools
Ability to work independently and within a team-oriented environment
Strong planning, organizational, and resource management capabilities
Experience using ERP systems, mobile field service applications, and wind turbine operational software
Proficiency with computers, Microsoft Office applications, and other business software
Excellent English communication skills, written and verbal
Ability to obtain certification and safely work with medium-voltage and high-voltage equipment
Associate degree or technical school certificate preferred; equivalent experience may be considered in lieu of formal education
Technical or vocational training in electrical, mechanical, mechatronics, or a related field preferred
GWO certifications preferred
STTL Levels 1, 2, and 3 preferred
Minimum 4 years of experience in the renewable energy industry, specifically wind turbine operations and maintenance
Minimum 4 years of wind industry experience, depending on education and technical background
Demonstrated experience leading teams and supporting field operations in a wind farm environment preferred
Valid driver's license with a satisfactory driving record required
Must be able to obtain and maintain a valid U.S. Passport
Ability to travel to the wind farm within 45 minutes during emergency situations
Ability to climb vertical ladders and work at heights up to 120 meters (394 feet)
Ability to lift, move, and manipulate up to 44 pounds (20 kg)
Ability to meet OSHA and ANSI weight requirements of 265 pounds maximum
Must successfully complete a pre-employment physical examination
Ability to work indoors and outdoors in varying weather conditions and confined spaces
Ability to climb turbine towers daily, up to 100 meters, as required
Participation in an on-call rotation is required
Willingness to work overtime, weekends, holidays, rotating shifts, and planned or emergency outages
Willingness to travel approximately 5–10% for training and support
Must be authorized to work in the United States
Strong commitment to safety protocols, regulations, and company policies
Must speak and understand English fluently

Benefits

Comp & perks

Paid Time Off - Three (3) weeks accrued (120 hours)
Medical & Pharmacy Insurance with multiple options
Health Savings Account (HSA) with Employer Contribution
Flex Spending Account (FSA)
Dental Insurance
Vision Insurance
Short-Term / Long-Term Disability Insurance
Life and AD&D Insurance
401(k) with Employer Match
Student Debt Repayment
Tuition Reimbursement
Employee Assistance Program (EAP)
Parental Leave
Calm Subscription
Gym Membership Reimbursement
Accident Insurance
Legal Plans
Spot Pet Insurance
Auto and Home Insurance