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Service Lead Technician, Special Operations – Major Correctives
Nordex Group. Lead and support the safe execution of major corrective maintenance activities, major component exchanges, and turbine recommissioning projects .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in wind turbine mechanical, hydraulic, and electrical systems, with a strong focus on troubleshooting, maintenance, and major component exchanges. Proven leadership in coaching and mentoring technical personnel while ensuring compliance with safety and quality standards.
Highest-signal resume keywords
Wind Turbine OperationsTroubleshooting and DiagnosticsTechnical Leadership and MentoringLifting Operations ManagementRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Wind Turbine Mechanical SystemsHydraulic SystemsElectrical SystemsStructural RepairsFiberglass Reinforcement RepairsTechnical Drawings InterpretationRoot-Cause AnalysisPowered Hand ToolsLifting Plans DevelopmentComplex Repair Strategies
Soft Skills
Coaching and MentoringEffective CommunicationTeam CoordinationProblem-SolvingCustomer Relationship Management
Tools & Technologies
Microsoft Office ApplicationsMobile Field Service SoftwareFall-Protection EquipmentService VehiclesInventory Management Systems
Certifications & Qualifications
Medium-Voltage Electrical CertificationHigh-Voltage Electrical CertificationRigging CertificationSignal Person CertificationCrane-Related Certifications
Industry Keywords
Wind IndustryCorrective MaintenanceMajor Component ExchangesStatutory InspectionsQuality StandardsHealth and Safety ComplianceEnvironmental ComplianceHazard AssessmentsToolbox TalksTravel Authorization
About the role
Key responsibilities & impact- Lead and support the safe execution of major corrective maintenance activities, major component exchanges, and turbine recommissioning projects
- Serve as the technical lead for specialized service operations, including statutory inspections, blade inspections, blade repairs, lift inspections and maintenance, and major component repair activities
- Provide technical leadership, coaching, mentoring, and guidance to technicians and field teams
- Coordinate and organize field activities according to company quality standards
- Diagnose and resolve complex turbine faults and technical challenges
- Manage lifting operations with crane providers, subcontractors, and external service partners
- Develop, review, and implement lifting plans
- Ensure tools, lifting devices, and equipment are certified and fit for safe use
- Coordinate field teams, contractors, and subcontractors during project execution
- Act as the primary customer contact for project updates, technical discussions, and status reporting
- Serve as a Special Operations Project Manager when required
- Lead continuous improvement of corrective maintenance processes, technical procedures, and operational practices
- Support operational and technical training programs
- Evaluate technical competencies and support technician development
- Prepare major component repair reports, service records, and project documentation
- Maintain service vehicles, tools, equipment, inventory, and service locations
- Ensure compliance with health, safety, environmental, quality, and regulatory requirements
- Participate in pre-job planning, hazard assessments, toolbox talks, and risk mitigation
- Support material planning, inventory management, procurement, and logistics
- Review deficiency reports, identify root causes, and develop corrective actions
- Provide technical expertise on major component exchanges, specialized tooling, and complex repair strategies
Requirements
What you’ll need- High school diploma or equivalent required
- Minimum of four (4) years of experience in the wind industry, including troubleshooting, maintenance, major corrective activities, major component exchanges, or specialized wind turbine operations
- Strong knowledge of wind turbine mechanical, hydraulic, and electrical systems
- Understanding of epoxy and polyester resin systems
- Knowledge of wet lay-up and vacuum bagging techniques
- Experience handling balsa and foam core materials
- Experience performing structural repairs and fiberglass reinforcement repairs
- Working knowledge of powered hand tools and associated safety requirements
- Understanding of quality requirements related to temperature, humidity, and repair specifications
- Ability to read, interpret, and understand complex technical drawings, schematics, procedures, and work instructions
- Ability to obtain and maintain certifications required for medium-voltage and high-voltage electrical work
- Demonstrated leadership ability with proven experience coaching, mentoring, and developing technical personnel
- Strong troubleshooting, diagnostic, and root-cause analysis skills
- Proficiency with Microsoft Office applications and mobile field service software
- Experience generating reports, maintaining documentation, and managing electronic service records
- Ability to maintain required certifications, including rigging, signal person, crane-related, and other technical certifications applicable to the role
- Ability and willingness to travel up to 100% throughout Canada, the United States, and internationally for extended periods
- Must be legally authorized to work in Canada without current or future employer sponsorship
- Must be eligible to travel to and work in the United States for business, training, and project assignments as required
- Ability to obtain and maintain a valid Canadian passport and any required travel documentation
- Willingness to work overtime, rotational schedules, weekends, holidays, and flexible work schedules based on operational needs
- Ability to climb and work at heights exceeding 100 metres
- Ability to work in confined spaces and varying environmental conditions
- Ability to lift, carry, push, and pull materials and equipment weighing up to 32 kg
- Ability to safely use fall-protection equipment and meet the physical demands associated with working at height
- Valid driver's licence with the ability to maintain insurability under company vehicle insurance policies
- Ability to successfully complete a pre-employment medical assessment and meet all physical requirements of the position
- Ability to communicate effectively in English
- Speak and understand English fluently
Benefits
Comp & perks- Basic Life and AD&D
- Dependent Life
- Optional Life & Spousal Optional Life
- Optional AD&D
- Weekly Indemnity
- Long Term Disability
- Extended Health Care
- Dental Care
- RRSP Match - up to $5k based upon what you contribute
- Up to a 5% bonus