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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in makeup application and skincare analysis while providing exceptional customer service and personalized beauty experiences. Maintains strong organizational skills and the ability to achieve sales goals through effective collaboration and relationship management.
Highest-signal resume keywords
Makeup ApplicationSkincare AnalysisCustomer ServiceSales Goal AchievementVendor Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Makeup ApplicationSkincare AnalysisSales ManagementProduct RecommendationEvent Management
Soft Skills
EmpathyMultitaskingOrganizationTeam CollaborationCustomer Connection
Tools & Technologies
Digital Selling ToolsSocial MediaText Communication
Industry Keywords
Beauty TrendsCustomer LoyaltyNordstrom Rewards ProgramInclusive Environment
About the role
Key responsibilities & impact- Conduct makeup applications and skincare analyses
- Recommend products based on customers’ beauty goals
- Create personalized beauty experiences for customers
- Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media
- Collaborate with team members to create a welcoming and inclusive environment
- Manage scheduling and execution of vendor events and promotions
- Build and maintain vendor relationships
- Keep the department organized, clean, and customer-ready
- Maintain current knowledge of beauty trends, products, and industry practices through training
- Manage sales, refunds, and exchanges
- Open new Nordstrom Rewards program accounts and build customer loyalty
Requirements
What you’ll need- Passion for customer service and beauty, including trends, makeup application, and skincare
- Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
- Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals, with interest in using networking and technology
- Ability to work a flexible schedule based on business needs, including evenings and weekends
- High level of ownership, accountability, and initiative
- Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing and reaching
- Frequent use of hands for grasping, fine manipulation, pushing and pulling
- Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head
- Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
Benefits
Comp & perks- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
- Performance-based incentives/bonuses may be eligible
- 401k
- PTO accruals
- Holidays
