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Nordstrom

Engineering Manager, Supply Chain – Technology Support Services

Nordstrom

. Lead, coach, and grow a team responsible for supply chain hardware standards, deployment, and support .

Posted 9/23/2026full-timeSeattle • Washington • United StatesMid-LevelSenior💰 $166,000 - $258,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing supply chain hardware standards and deployment, with a strong focus on Zebra handheld and vehicle-mounted devices. Proven ability to lead teams, manage vendor relationships, and track performance metrics in a high-volume environment.

Highest-signal resume keywords
Zebra Handheld Device ManagementDevice Security and Certificate ManagementMDM/EMM Tooling ExperienceJira and Confluence ProficiencyTeam Leadership in Engineering

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Hardware EngineeringFirmware ManagementPrint Management SystemsDigital Certificate ManagementKPI TrackingTechnical Roadmap DevelopmentLifecycle ManagementWireless Coverage AnalysisRuggedization StandardsIncident Volume Analysis
Soft Skills
Analytical SkillsCross-Functional CommunicationTeam CoachingStakeholder EngagementProblem-Solving
Tools & Technologies
MDM ToolsCollaboration HardwareAV SystemsFleet Health Monitoring ToolsBudgeting Software
Industry Keywords
Supply Chain ManagementWarehouse OperationsDistribution Center StandardsFulfillment Center PracticesDevice Authentication

About the role

Key responsibilities & impact
  • Lead, coach, and grow a team responsible for supply chain hardware standards, deployment, and support
  • Own the technical roadmap for Zebra handheld and vehicle-mounted computers, including refresh cycles, firmware/OS management, and MDM enrollment
  • Set standards and manage the lifecycle of Zebra industrial and label printing hardware
  • Account for warehouse operating conditions such as wireless coverage, ruggedization, scan throughput, and shift-based usage
  • Oversee conference room and collaboration hardware engineering
  • Guide device security and certificate management, including SHA-2 certificate lifecycle, PKI-based authentication, and secure enrollment
  • Partner with Supply Chain Operations, distribution/fulfillment center leadership, and Workplace/Facilities teams
  • Define and track fleet health, incident volume, and mean time to repair/resolution KPIs
  • Manage vendor relationships and compatibility certification
  • Drive Jira/Confluence planning, prioritization, execution, and documentation
  • Participate in budgeting and total-cost-of-ownership analysis for hardware programs

Requirements

What you’ll need
  • 5+ years of engineering experience with hardware, device management, or IT infrastructure
  • 2+ years in a people-management or team-lead role
  • Hands-on knowledge of Zebra or comparable handheld and vehicle-mounted mobile computing devices in warehouse, distribution, or fulfillment center settings, including MDM/EMM tooling
  • Experience with industrial/label printing hardware and print management systems in a high-volume supply chain environment
  • Familiarity with conference room/AV and collaboration hardware deployment and support in a corporate setting
  • Working knowledge of digital certificate management (SHA-2/PKI) for device authentication and secure connectivity
  • Ability to lead cross-functional technical initiatives and communicate with engineers and business stakeholders
  • Experience using Jira and Confluence or similar tools
  • Strong analytical skills and experience tracking fleet health, incident, and reliability metrics

Benefits

Comp & perks
  • Medical/Vision
  • Dental
  • Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount
  • EAP Resources
  • Performance-based incentives/bonuses may be available
  • 401k
  • PTO accruals
  • Holidays