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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in facilities maintenance, including HVAC, electrical, and mechanical systems, while ensuring compliance with safety regulations and effective communication across teams. Proven ability to lead preventive maintenance efforts and mentor technicians in a fast-paced retail environment.
Highest-signal resume keywords
HVAC MaintenancePreventive Maintenance ProceduresElectrical TroubleshootingComputerized Maintenance Management System (CMMS)Vendor Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Mechanical MaintenancePredictive MaintenanceLow Voltage Signal TracingElectromechanical OperationBuilding Systems OperationTroubleshootingManual LaborParts OrderingSafety Procedures ComplianceTechnical Training
Soft Skills
Effective CommunicationSelf-MotivatedTeam LeadershipCustomer-Focused SupportMentoring
Tools & Technologies
Microsoft OfficeComputerized Maintenance Management System (CMMS)Coupa Ordering System
Certifications & Qualifications
High School Diploma/GEDVocational School Degree (Preferred)
Industry Keywords
Facilities ManagementBuilding ControlsSafety RegulationsEmergency ResponseVendor Relations
Tech Stack
Tools & technologiesNode.js
About the role
Key responsibilities & impact- Help lead a team providing a safe and well-maintained store environment
- Support the Facility Manager in ensuring stores are ready for business daily
- Ensure HVAC, vertical transportation, restaurants, entries and signs, and building systems are ready for daily operations
- Respond to break-fix and on-demand requests, perform advanced troubleshooting, and help delegate work orders
- Communicate with store leadership, participate in store meetings, support vendor relations, and assist with administrative tasks
- Repair and maintain equipment and systems throughout multiple Nordstrom stores and Nordstrom Rack locations within a business node
- Lead and perform scheduled preventive maintenance on critical and non-critical equipment
- Troubleshoot electrical and mechanical problems related to store operations
- Operate and monitor building controls, building systems, and associated equipment
- Troubleshoot EMCS alarms and verify proper building operation
- Lead equipment and building rounds and readings; identify, mitigate, and report malfunctions
- Perform manual labor, including loading, unloading, lifting, and moving materials
- Order parts, create PO numbers, manage vendors, and attend job/project meetings
- Follow safety procedures, including LOTO, PPE, ergonomics, working-at-heights, and machine-guarding requirements
- Attend store, vendor, and project meetings on behalf of the Facility Manager and document outcomes
- Complete and document preventive maintenance; delegate tasks and mentor technicians
- Assist with technical training for new employees
- Respond to location emergencies
- Update the CMMS and maintain accurate equipment records and adequate parts inventory
- Coordinate work with contractors, vendors, and property managers/landlords
- Comply with applicable codes, regulations, governmental agency requirements, company directives, and work-safety rules
- Mentor other technicians and assist with employee development
Requirements
What you’ll need- High School Diploma/GED
- Associates or higher degree from a vocational school or college preferred
- 5-7 years of experience of hands-on facilities with an emphasis in mechanical maintenance
- 5+ years of experience conducting predictive and preventative maintenance procedures
- 5+ years of working experience involving HVAC and refrigeration, carpentry, plumbing, electrical and mechanical skills to perform facilities and equipment repairs
- Able to troubleshoot basic input and output functions
- Low voltage signal tracing and troubleshooting of logical devices
- Able to work without supervision and appropriately meet multiple deadlines
- Effective written and verbal communication skills across all organizational levels
- Strong dedication to safe, customer-focused facility support
- Highly self-motivated
- Intermediate-level proficiency with Microsoft Office programs and applications
- Previous experience with a Computerized Maintenance Management System (CMMS) and ordering system (Coupa)
- Knowledge of computer networking systems and infrastructure
- Experience with electromechanical operation and maintenance
- Ability to maintain a flexible schedule: days, evenings, weekends, and off-hours may be required
- Ability to stoop, stand, walk, climb stairs/ladders, and lift/carry loads of 50 lbs. or more with or without reasonable accommodation
Benefits
Comp & perks- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
- Performance-based incentives/bonuses may be eligible
- 401k
- PTO accruals
- Holidays
