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Nordstrom

Manager, Marketing PMO

Nordstrom

. Lead, mentor, and develop a team of Project Managers through coaching, feedback, and development support .

Posted 10/14/2026full-timeSeattle • Washington • United StatesMid-LevelSenior💰 $110,500 - $183,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in project management principles and methodologies, with a strong focus on team leadership, performance management, and process improvement. Proficient in utilizing project management software and enterprise AI tools to enhance project delivery and team efficiency.

Highest-signal resume keywords
Project ManagementPeople ManagementProcess ImprovementEnterprise AI ToolsMarketing Deliverables

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Project Management PrinciplesAgile MethodologyPredictive MethodologyHybrid MethodologyPerformance ManagementReporting and AdministrationWorkfrontMicrosoft OfficeDigital MarketingVisual Merchandising
Soft Skills
Communication SkillsOrganizational SkillsPrioritization SkillsCoaching SkillsTeam Development
Tools & Technologies
WorkfrontClaudeGradialMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft SharePoint
Industry Keywords
MarketingAdvertisingProject ManagementProcess RedesignCross-Functional Collaboration

About the role

Key responsibilities & impact
  • Lead, mentor, and develop a team of Project Managers through coaching, feedback, and development support
  • Own performance management for direct reports, including goal setting, reviews, and calibrations
  • Support career growth, succession planning, capability building, hiring, and onboarding
  • Balance the team's workload and capacity against business demand
  • Monitor workload using PMO systems such as Workfront and reassign work as needed
  • Escalate resourcing gaps, over-commitments, at-risk projects, and delivery risks with recommended solutions
  • Lead strategic PMO initiatives, process redesign, and tool rollouts
  • Build team fluency with enterprise AI tools such as Claude and Gradial and drive adoption
  • Represent the PMO in cross-functional Marketing working sessions
  • Document and socialize workflows, playbooks, and priorities
  • Serve as the first escalation point for cross-functional partners on projects in execution
  • Clarify project scope, timing, and dependencies with stakeholders
  • Maintain PMO delivery standards, methodologies, risk mitigation processes, workflows, and templates
  • Develop reports and dashboards communicating team-level project performance, risks, and outcomes
  • Present the team's portfolio status and trends in PMO leadership forums

Requirements

What you’ll need
  • Bachelor’s degree in Marketing/Advertising, Business, or equivalent experience
  • 5+ years of project/program management experience in marketing, advertising, design, or related fields
  • 2+ years of people management experience, or comparable experience coaching, managing performance, and developing others
  • Experience contributing to or leading process/tooling change initiatives
  • Demonstrated knowledge and application of project management principles and process methodologies (predictive, agile, hybrid)
  • Experience introducing a new tool or workflow to a team and sustaining adoption
  • Strong understanding of marketing deliverables across digital, visual merchandising, social, media, video, broadcast, and print channels
  • Excellent verbal and written communication skills, with the ability to clearly articulate status, risk, and solutions to leadership
  • Strong organizational and prioritization skills, with the ability to balance team workload against shifting business needs
  • Advanced experience with project management software solutions (e.g., Workfront), including reporting and administration
  • Proficient with enterprise AI tools, with the ability to apply them in day-to-day work to improve speed, quality, and consistency
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, SharePoint)

Benefits

Comp & perks
  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources
  • Performance-based incentives/bonuses may be eligible
  • 401k
  • PTO accruals
  • Holidays
  • Employee and family benefits support
  • Flexible benefits eligibility based on location, job level, classification, and length of employment