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Nordstrom

Onboarding Specialist, Marketplace

Nordstrom

. Guide base-tier marketplace brands through seller integration and onboarding, including setup, launch, ramp-up, and assortment optimization on Nordstrom.com .

Posted 9/18/2026full-timeRemote • Colorado • United StatesMid-LevelSenior💰 $60,000 - $120,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in seller integration and onboarding processes, with a strong focus on operational requirements and compliance. Proven ability to manage multiple projects and collaborate effectively with cross-functional teams to optimize marketplace performance.

Highest-signal resume keywords
Seller Integration ManagementOnboarding Project ManagementKPI Monitoring and ComplianceClient Relationship ManagementProcess Development and Iteration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Project ManagementData Setup SupportOperational Requirements TrainingMarketplace OptimizationAssortment Optimization
Soft Skills
Customer-Obsessed MindsetAdaptability to ChangeCollaborationCommunicationProblem-Solving
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Marketplace BusinessBrand IntegrationMatrixed OrganizationExternal Client ExperienceKPI Compliance

About the role

Key responsibilities & impact
  • Guide base-tier marketplace brands through seller integration and onboarding, including setup, launch, ramp-up, and assortment optimization on Nordstrom.com
  • Facilitate training for new brands on operational requirements for a successful marketplace business
  • Lead seller-facing calls, onboarding sessions, and webinars
  • Manage a portfolio of 50+ onboarding projects
  • Monitor base-tier seller KPIs and ensure compliance with content and operational standards
  • Collaborate with Brand Acquisition, Category Management, and Operations teams during inbound and outbound handoffs
  • Manage projects in alignment with marketplace objectives and key results
  • Support sellers experiencing ongoing data setup issues
  • Help scale Marketplace onboarding and develop multimodal onboarding processes

Requirements

What you’ll need
  • Bachelor’s Degree or equivalent work experience required
  • 4+ years of professional experience in a large matrixed organization
  • 1+ year experience working with brands or external clients is a plus
  • Comfortable with constant change, building, and iterating processes regularly
  • Experience working with external clients
  • Customer-obsessed mindset
  • Ability to embrace gray areas and changing business needs

Benefits

Comp & perks
  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources
  • Performance-based incentives/bonuses may be available
  • 401k
  • PTO accruals
  • Holidays
  • Employee assistance program resources