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Program Manager 2 – Brand Programs, Unowned Inventory Model Operations
Nordstrom. Lead the internal Brand and hierarchy setup process to ensure Brand Partners are operationally ready to transact with Nordstrom .
Posted 9/16/2026full-timeSeattle • Washington • United StatesMid-LevelSenior💰 $93,500 - $155,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in program management and cross-functional operations, with a strong focus on stakeholder communication, risk management, and process improvement. Proficient in leveraging analytical skills and AI-enabled tools to drive operational efficiency and strategic initiatives.
Highest-signal resume keywords
Program ManagementCross-Functional CollaborationRisk ManagementAnalytical ThinkingStakeholder Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ManagementProject ManagementBusiness OperationsAnalytical ThinkingProblem-SolvingKPI DevelopmentPerformance ReportingProcess ImprovementInventory ManagementOperational Documentation
Soft Skills
Relationship BuildingAlignment DrivingCommunication SkillsAdaptability
Tools & Technologies
Microsoft 365AhaConfluenceSlackSharePointClaude DesktopLookerSQLTableau
Industry Keywords
Brand OnboardingBrand OffboardingUnsellable InventoryMerchandisingStore OperationsBrand PartnershipsProduct & Technology
Tech Stack
Tools & technologiesSQLTableau
About the role
Key responsibilities & impact- Lead the internal Brand and hierarchy setup process to ensure Brand Partners are operationally ready to transact with Nordstrom
- Partner with the Senior Program Manager to execute Brand onboarding, including setup, conversions, and buybacks
- Own Conversions and Buybacks, coordinating the logical and financial movement of inventory in and out of the Nordstrom ecosystem
- Own program strategy and execution for Brand Offboarding
- Lead the Hybrid NQC Unsellable Inventory program
- Partner with stakeholders to evaluate operational impacts, identify process improvements, and recommend solutions
- Identify and manage risks, dependencies, and blockers, escalating proposed solutions and decision paths
- Develop and maintain program governance frameworks, KPIs, performance reporting, stakeholder communications, and operational documentation
- Lead cross-functional initiatives across Merchandising, Accounting, Store Operations, Product & Technology, Brand Partnerships, and other business functions
Requirements
What you’ll need- 4+ years of program management, project management, business operations, or related cross-functional operations experience
- Experience managing multiple concurrent workstreams with competing priorities, timelines, and stakeholder groups
- Demonstrated ability to build trusted relationships and drive alignment across Accounting, Merchandising, Brand Partnerships, Store Operations, and Product & Technology teams
- Excellent written and verbal communication skills
- Strong analytical thinking and problem-solving skills
- Ability to operate in a dynamic environment where priorities and business needs may evolve
- Proficient in Microsoft 365, Aha, Confluence, Slack, SharePoint, Claude Desktop, Looker, SQL, and Tableau
- Ability to leverage AI-enabled tools such as Claude
- Bachelor's degree in a related field or equivalent experience preferred
Benefits
Comp & perks- Medical/Vision
- Dental
- Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount
- EAP Resources
- 401k
- PTO accruals
- Holidays
- Performance-based incentives/bonuses may be eligible