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Nordstrom

Program Manager 2 – Brand Programs, Unowned Inventory Model Operations

Nordstrom

. Lead the internal Brand and hierarchy setup process to ensure Brand Partners are operationally ready to transact with Nordstrom .

Posted 9/16/2026full-timeSeattle • Washington • United StatesMid-LevelSenior💰 $93,500 - $155,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in program management and cross-functional operations, with a strong focus on stakeholder communication, risk management, and process improvement. Proficient in leveraging analytical skills and AI-enabled tools to drive operational efficiency and strategic initiatives.

Highest-signal resume keywords
Program ManagementCross-Functional CollaborationRisk ManagementAnalytical ThinkingStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Program ManagementProject ManagementBusiness OperationsAnalytical ThinkingProblem-SolvingKPI DevelopmentPerformance ReportingProcess ImprovementInventory ManagementOperational Documentation
Soft Skills
Relationship BuildingAlignment DrivingCommunication SkillsAdaptability
Tools & Technologies
Microsoft 365AhaConfluenceSlackSharePointClaude DesktopLookerSQLTableau
Industry Keywords
Brand OnboardingBrand OffboardingUnsellable InventoryMerchandisingStore OperationsBrand PartnershipsProduct & Technology

Tech Stack

Tools & technologies
SQLTableau

About the role

Key responsibilities & impact
  • Lead the internal Brand and hierarchy setup process to ensure Brand Partners are operationally ready to transact with Nordstrom
  • Partner with the Senior Program Manager to execute Brand onboarding, including setup, conversions, and buybacks
  • Own Conversions and Buybacks, coordinating the logical and financial movement of inventory in and out of the Nordstrom ecosystem
  • Own program strategy and execution for Brand Offboarding
  • Lead the Hybrid NQC Unsellable Inventory program
  • Partner with stakeholders to evaluate operational impacts, identify process improvements, and recommend solutions
  • Identify and manage risks, dependencies, and blockers, escalating proposed solutions and decision paths
  • Develop and maintain program governance frameworks, KPIs, performance reporting, stakeholder communications, and operational documentation
  • Lead cross-functional initiatives across Merchandising, Accounting, Store Operations, Product & Technology, Brand Partnerships, and other business functions

Requirements

What you’ll need
  • 4+ years of program management, project management, business operations, or related cross-functional operations experience
  • Experience managing multiple concurrent workstreams with competing priorities, timelines, and stakeholder groups
  • Demonstrated ability to build trusted relationships and drive alignment across Accounting, Merchandising, Brand Partnerships, Store Operations, and Product & Technology teams
  • Excellent written and verbal communication skills
  • Strong analytical thinking and problem-solving skills
  • Ability to operate in a dynamic environment where priorities and business needs may evolve
  • Proficient in Microsoft 365, Aha, Confluence, Slack, SharePoint, Claude Desktop, Looker, SQL, and Tableau
  • Ability to leverage AI-enabled tools such as Claude
  • Bachelor's degree in a related field or equivalent experience preferred

Benefits

Comp & perks
  • Medical/Vision
  • Dental
  • Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount
  • EAP Resources
  • 401k
  • PTO accruals
  • Holidays
  • Performance-based incentives/bonuses may be eligible