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Senior Compliance Associate
Nordstrom. Perform and assist with compliance assessments using standard auditing practices, including developing criteria and transactional testing techniques, reviewing and analyzing data and processes, documenting workpapers, and compiling reports .
Core Competencies
Role fitUse this summary to align your resume positioning with the role.
Demonstrates extensive experience in compliance risk assessments and internal audits, with a strong understanding of consumer compliance laws and regulations in the financial services and retail industries. Proficient in developing training programs and facilitating compliance knowledge across teams while leveraging AI tools for enhanced compliance processes.
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About the role
Key responsibilities & impact- Perform and assist with compliance assessments using standard auditing practices, including developing criteria and transactional testing techniques, reviewing and analyzing data and processes, documenting workpapers, and compiling reports
- Develop and deliver reporting of risk assessment results and compliance risks/trends to internal business partners and legal and compliance departments
- Serve as a compliance subject matter expert, advising on consumer compliance requirements and identifying and evaluating compliance and operational risks
- Develop and facilitate training to strengthen first line compliance knowledge
- Conduct regulatory and industry research and understand current business processes to determine applicable compliance requirements and best practices
- Monitor, review, and communicate regulatory changes and guidance and assess their effect on business processes and controls
- Support compliance issue remediation and enhancements and recommend corrective actions
- Review trainings, internal communications, policies, procedures, customer-facing communications, consumer inquiries and complaints, and marketing materials for compliance
- Provide compliance oversight of findings identified by Nordstrom Compliance, Internal Audit, and Bank partner
- Build cross-functional relationships and drive alignment across the three lines of defense
- Maintain compliance and professional knowledge through training, workshops, and publications
- Assist with implementation of Nordstrom’s compliance management program
Requirements
What you’ll need- 7+ years of experience in compliance, legal, risk management, or internal audit with experience performing compliance risk assessments and/or internal audits
- In-depth knowledge of consumer compliance laws and regulations applicable to the marketing, financial services or retail industry
- Advanced skills with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook
- Strong interpersonal and communication skills, both verbal and written
- Experience using AI tools to improve compliance work, such as research, analysis, and documentation
- Willingness to drive AI tool adoption across the team
- Excellent analytical, problem-solving, and critical thinking skills, with strong attention to detail
- Ability to multi-task and keep multiple projects and issues on track simultaneously
- Self-directed ability to proactively identify needs and opportunities and formulate solutions with minimal supervision
Benefits
Comp & perks- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
- Performance-based incentives/bonuses may be eligible
- 401k
- Medical/vision/dental/life/disability insurance options
- PTO accruals
- Holidays