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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in configuring and maintaining Workday modules, including Core HCM and Compensation, while optimizing ServiceNow HRSD workflows for effective case management. Strong analytical and problem-solving skills are essential for ensuring data integrity and compliance.
Highest-signal resume keywords
Workday ConfigurationServiceNow HRSD OptimizationData Integrity AuditsJIRA and Confluence UtilizationAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
WorkdayHRISSystems AnalysisData MaintenanceIncident ManagementTechnical SolutionsMass Data UploadsCompliance AuditsCase ManagementData Validation
Soft Skills
Effective CommunicationAttention to DetailProblem-SolvingTime ManagementCollaboration
Tools & Technologies
ServiceNow HRSDParadoxJIRAConfluenceMicrosoft Suite
Industry Keywords
HR TechnologiesOperational StabilityEmployee EngagementTechnical Incident ManagementFast-Paced Environment
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Support system updates, testing, and troubleshooting to maintain operational stability
- Configure and maintain Workday modules, including Core HCM, Compensation, Benefits, Absence, and Time Tracking
- Conduct audits and validations to ensure data integrity and compliance
- Assist in mass data uploads and foundational data maintenance
- Optimize ServiceNow HRSD workflows for streamlined case management, including technical Incident management
- Monitor case resolution metrics, escalating issues as needed for timely resolution
- Enhance Paradox for recruiting and employee engagement functions
- Translate business requirements into technical solutions and assist with project execution
- Collaborate with HR, IT, and business stakeholders
- Provide hands-on support for Workday, ServiceNow HRSD, and Paradox
Requirements
What you’ll need- 2+ years of experience in HRIS, systems analysis, or related fields
- Strong working knowledge of Workday, including configuration and administration
- Familiarity with ServiceNow HRSD, Paradox, or similar HR technologies
- Hands-on experience utilizing JIRA, Confluence, Microsoft Suite, and related business tools
- Strong problem-solving and analytical skills with attention to detail
- Effective communication skills to support technical and non-technical audiences
- Ability to manage multiple priorities and work independently in a fast-paced environment
- Must live within a commutable distance of Nordstrom's corporate offices in downtown Seattle, WA
Benefits
Comp & perks- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
- Performance-based incentives/bonuses may be eligible
- 401k
- Medical/vision/dental/life/disability insurance options
- PTO accruals
- Holidays
