Quality Engineer

Nortal

. Design comprehensive test plans, test scenarios, and test cases for multi-step, event-driven customer journeys and marketing campaigns .

Posted 11/1/2026full-timeRemoteMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and executing comprehensive test plans and regression suites for multi-step customer journeys using Adobe Journey Optimizer and related marketing platforms. Strong analytical skills and attention to detail ensure accurate data validation and effective defect management.

Highest-signal resume keywords

Adobe Journey Optimizer (AJO)SQL Data ValidationFunctional TestingRegression TestingDefect Lifecycle Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Test Plan DesignTest Case ExecutionRegression Suite DevelopmentData Discrepancy InvestigationDefect Documentation

Soft Skills

Analytical ThinkingProblem-SolvingAttention to DetailEffective CollaborationClear Communication

Tools & Technologies

Adobe Experience Platform (AEP)SnowflakeAdobe CampaignSalesforce Marketing CloudWorkfront

Industry Keywords

Marketing CampaignsCustomer JourneysEvent-Driven TestingQuality AssuranceTravel and Hospitality

Tech Stack

Tools & technologies

CloudSnowflakeSQL

About the role

Key responsibilities & impact

Design comprehensive test plans, test scenarios, and test cases for multi-step, event-driven customer journeys and marketing campaigns
Execute functional, integration, and regression testing across Adobe Journey Optimizer (AJO), Campaign Orchestration, and related marketing platforms
Validate journey triggers, audience eligibility, decision logic, personalization rules, content delivery, and expected customer paths
Develop and maintain regression test suites
Use SQL to investigate data discrepancies and compare audience, profile, and campaign counts across Adobe Experience Platform (AEP), Snowflake, and source systems
Verify data accuracy, consistency, and completeness across systems
Collaborate with journey builders, campaign specialists, and data operations teams to investigate issues and validate corrective actions
Document defects with reproduction steps, expected and actual results, supporting evidence, and business impact
Track defects through resolution, retest fixes, and verify issues are addressed before release
Work with business stakeholders to clarify acceptance criteria, validate expected behaviors, and support testing sign-off
Participate in daily stand-ups and report testing progress, blockers, risks, and outstanding defects
Improve test coverage, regression processes, quality standards, and testing efficiency
Maintain test documentation and contribute to continuous quality assurance improvement
Conduct technical interviews through Nortal's Technical Interviewer Program

Requirements

What you’ll need

Hands-on experience testing marketing journeys or campaigns using enterprise platforms such as Adobe Journey Optimizer (AJO), Adobe Campaign, Unica, or Salesforce Marketing Cloud
Experience designing and executing test plans, test cases, and regression suites for event-driven, multi-step customer journeys
Strong understanding of functional testing, regression testing, and defect lifecycle management
Practical experience using SQL to validate data and compare counts across different systems
Ability to investigate discrepancies in customer data, audience counts, journey triggers, and campaign execution results
Strong attention to detail and a systematic approach to identifying, documenting, and reproducing defects
Experience writing clear and actionable defect reports, including reproduction steps, expected versus actual behavior, and supporting evidence
Ability to collaborate effectively with technical teams, journey builders, and business stakeholders to resolve defects
Strong analytical thinking, problem-solving skills, and commitment to delivering reliable solutions
Clear written and spoken English, with the ability to communicate testing results, risks, and technical issues to US-based stakeholders
Availability to work during US Eastern business hours and participate in daily stand-ups
Nice to have: Experience with Adobe Experience Platform (AEP) or Adobe Real-Time CDP (RT-CDP)
Nice to have: Experience using Snowflake or another cloud data warehouse for data validation and analysis
Nice to have: Experience implementing or maintaining automated tests for marketing platforms and customer journeys
Nice to have: Familiarity with Workfront or similar work management tools
Nice to have: Background in travel, hospitality, theme parks, entertainment, or related industries

Benefits

Comp & perks

Competitive USD salary
100% remote work
Paid time off and national holidays according to the employee's country's regulations while receiving full salary
Sick leave
Annual credit for work-life balance perks
Team-building activities, coffee breaks, tech talks, and after-work gatherings
Birthday day off during birthday week
People Care support, wellness check-ins, and professional growth support
Autonomy, open communication, and flexible work model focused on outcomes
Access to coworking spaces across LATAM