Senior Business Systems Analyst

Nortal

. Analyze and document business processes, workflows, and functional requirements .

Posted 11/1/2026full-timeRemoteSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Business Systems Analysis, with a strong focus on Functional Documentation, Data Management, and Stakeholder Engagement. Proficient in supporting Marketing Technology Platforms and System Integration projects to enhance business efficiency.

Highest-signal resume keywords

Business Systems AnalysisFunctional DocumentationData Management & AnalysisStakeholder ManagementUAT & Solution Validation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data MappingData ValidationSQLRequirements GatheringProcess OptimizationAgile MethodologiesMarketing WorkflowsSystem IntegrationUser Acceptance TestingFunctional Requirements Documentation

Soft Skills

CollaborationFacilitationCommunicationProblem-SolvingAnalytical Thinking

Tools & Technologies

CRM SystemsMarketing AutomationJiraConfluenceAgile Tools

Industry Keywords

Business ProcessesDigital TransformationEnterprise IntegrationsCross-Functional Project DeliveryStakeholder Meetings

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Analyze and document business processes, workflows, and functional requirements
Collaborate with Marketing, IT, and Data teams to identify business needs and improvement opportunities
Support marketing technology platforms, CRM systems, and enterprise integrations
Participate in data migration, data mapping, validation, and system integration projects
Create functional documentation, including BRDs, FRDs, user stories, process maps, and acceptance criteria
Facilitate stakeholder meetings, discovery sessions, and requirements workshops
Perform data analysis and quality validation to ensure accuracy and consistency
Coordinate User Acceptance Testing (UAT) and validate solutions against business requirements
Identify project risks, dependencies, and opportunities for process optimization
Support system deployments, digital transformation initiatives, and cross-functional project delivery
Work closely with business stakeholders and technical teams to deliver technology-driven solutions that improve business efficiency

Requirements

What you’ll need

5+ years of Business Systems Analysis experience
2–3+ years of Marketing Operations experience
3+ years of Data Management & Analysis experience
2–3+ years of System Integration & Data Migration experience
4+ years of Functional Documentation experience
2+ years of UAT & Solution Validation experience
3+ years of Stakeholder Management experience
2+ years of Agile Methodologies experience
Experience gathering requirements, analyzing business processes, and translating business needs into functional solutions
Experience with marketing workflows, CRM systems, marketing automation, or marketing technology platforms
Experience with data validation, mapping, reconciliation, and data quality
SQL knowledge is highly desirable
Experience supporting enterprise integrations, data migration, and system modernization projects
Experience creating BRDs, FRDs, user stories, acceptance criteria, and process diagrams
Experience coordinating testing activities, validating requirements, and tracking defects
Familiarity with Scrum, Agile, Jira, Confluence, or equivalent project management tools

Benefits

Comp & perks

Competitive USD salary
100% remote work
Coworking spaces across LATAM
Paid time off and national holidays according to your country’s regulations, with full salary
Sick leave
Annual credit for work-life balance perks
Team-building activities, coffee breaks, tech talks, and after-work gatherings
Birthday off
Wellness check-ins and professional growth support from the People Care team
Flexible work model focused on impact and personal well-being