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Nortal

Senior Dynamics 365 Architect

Nortal

. Design, develop, and implement advanced customizations within Dynamics 365 Sales (Premium) .

Posted 11/4/2026full-timeRemoteSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in customizing and implementing Dynamics 365 Sales solutions, leveraging AI capabilities and integrations to enhance sales processes and performance. Proficient in maintaining high-quality code and optimizing data governance and modeling for scalability.

Highest-signal resume keywords
Dynamics 365 Sales CustomizationAI Capabilities ImplementationAPI Integration ExperienceData Modeling and GovernanceMicrosoft Best Practices Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Dynamics 365 DevelopmentPlugins DevelopmentWorkflows CustomizationCustom APIs DevelopmentClient-Side ScriptingPredictive Scoring CustomizationConversation Intelligence ImplementationSales Insights EnhancementData OptimizationSystem Integration
Soft Skills
CollaborationStakeholder EngagementCommunication
Tools & Technologies
Dynamics 365 SalesMicrosoft Sales CopilotAzure ServicesMiddlewareCopilot
Certifications & Qualifications
Bachelor's Degree in Computer ScienceBachelor's Degree in Engineering
Industry Keywords
Sales AutomationAI-Driven Sales FeaturesSales Performance OptimizationForecastingPipeline Visibility

Tech Stack

Tools & technologies
Azure

About the role

Key responsibilities & impact
  • Design, develop, and implement advanced customizations within Dynamics 365 Sales (Premium)
  • Extend and tailor platform capabilities using plugins, workflows, custom APIs, and client-side scripting
  • Customize and enhance AI-driven sales features to align with business processes and goals
  • Maintain high-quality, scalable, and secure code following Microsoft best practices
  • Customize and optimize Sales Close Agent and Lead Qualification Agents
  • Configure and enhance Predictive Lead and Opportunity Scoring models
  • Implement and extend Conversation Intelligence features for call analysis and insights
  • Leverage and customize Sales Insights to improve forecasting, pipeline visibility, and sales performance
  • Utilize Copilot in Dynamics 365 Sales and Microsoft Sales Copilot (Viva Sales) to enhance productivity, automate workflows, and generate actionable insights
  • Collaborate with stakeholders, business stakeholders, sales teams, and technical leadership to align AI capabilities with sales strategies and KPIs
  • Integrate Dynamics 365 with external systems using APIs, Azure services, and middleware
  • Ensure proper data flow, governance, and consistency across systems
  • Support data modeling and optimization for performance and scalability
  • Contribute to solution architecture and technical design decisions

Requirements

What you’ll need
  • Bachelor's Degree in Computer Science, Engineering, or a related field
  • 5+ Years of experience working with Dynamics 365 development
  • Strong experience with Dynamics 365 Sales Premium features and AI capabilities
  • Hands-on experience customizing Sales Close Agent, Lead Qualification Agents, Predictive Scoring (Leads & Opportunities), Conversation Intelligence, and Sales Insights
  • Experience with Copilot in Dynamics 365 Sales and Microsoft Sales Copilot (Viva Sales)
  • Experience with integrations using APIs and Azure services
  • Advanced English Level is required
  • Experience with plugins, workflows, custom APIs, and client-side scripting
  • Knowledge of Microsoft best practices for secure, scalable code
  • Knowledge of data modeling, governance, and system optimization

Benefits

Comp & perks
  • Competitive USD salary
  • Full remote work, with coworking spaces across LATAM if you want to meet the team in person
  • Paid time off under your country's rules, at full salary
  • National holidays
  • Sick leave, no stress attached
  • A yearly refundable credit for health and well-being
  • A day off for your birthday
  • Coffee breaks, tech talks, and games with the LATAM team
  • People Care team support with time off and wellness