Accounts Receivable Specialist

North American Dental Group (NADG)

. Processing dental claims for payment by insurance companies to ensure appropriate and timely coding, billing and collections .

Posted 10/22/2026full-timeRemote • Pennsylvania • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing dental claims, billing compliance, and revenue cycle management, with a strong focus on accuracy and attention to detail. Proficient in utilizing practice management software and insurance portals to ensure timely collections and resolution of discrepancies.

Highest-signal resume keywords

Dental Claims ProcessingRevenue Cycle ManagementPractice Management SoftwareInsurance VerificationAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AdjudicationPayment PostingData Entry10-Key by TouchBilling ComplianceCash BalancingReconciliationAging Accounts ReceivableManual Re-BillsElectronic Submission

Soft Skills

Problem-SolvingInterpersonal SkillsOrganizational SkillsAnalytical SkillsTeam Collaboration

Tools & Technologies

Insurance PortalsClearing HousesBanking Reconciliation SoftwareMS OfficeExcel

Industry Keywords

Dental Office WorkflowsInsurance GuidelinesFee SchedulesClaim SubmissionInsurance Accounts Receivable

About the role

Key responsibilities & impact

Processing dental claims for payment by insurance companies to ensure appropriate and timely coding, billing and collections
Performs manual and electronic posting functions for all payors/patient accounts, including cash balancing and reconciliation of bank deposits
Post payment corrections, payment transfers and NSF’s
Research and clear unapplied accounts using established identification functions/process
Maintains knowledge of insurance rejections/denial processing and appropriately posts information for collection and follow up activity
Responsible for all aspects of follow up and collections, including making phone calls and accessing payer websites
Identify issues or trending and provide suggestions for resolution
Accurately and thoroughly documents pertinent collection activity performed
Review account information and necessary system applications to determine the next appropriate work activity
Reviews, investigates and resolves claims that have been rejected or denied by insurance
Verify claims adjudication utilizing appropriate resources and applications
Perform appropriate billing functions, including manual re-bills and electronic submission to payers
Edit claims to meet and satisfy billing compliance guidelines for electronic claim submission
Initiates appeals and ensures all required documentation is submitted in the appeal process
Answers patient billing questions and acts as a resource for patient billing questions
Maintains ledger accuracy and account integrity
Analyzes and corrects insurance accounts receivable and payment posting ledger and posting errors
Researches payor recoupments, identifies errors or opportunities to dispute and restore lost revenue
Researches and validates patient refunds
Verifies insurance benefits utilizing websites, fax and phone
Reviews patient accounts to determine and correct discrepancies, including account audits, aging AR, unapplied adjustments, resolving credit balances and unposted payments
Researches and follows up on correspondence associated with assigned accounts
Performs other duties and responsibilities as assigned by leadership

Requirements

What you’ll need

High School Diploma or equivalent
Minimum 3-5 years Dental or Medical Experience
Prior experience in Dental Office workflows, Revenue Cycle functions to include scheduling, registration, insurance verification, fee schedules, claim submission, charging/coding requirements, insurance AR follow up and payment posting process
Experience with practice management software systems, insurance portals, clearing houses, insurance guidelines, banking reconciliation software, proficient in intermediate PC skills (MS Office—strong excel skills)
Strong computer literacy, excellent Math and problem-solving skills
Data entry and 10-key by touch
Strong interpersonal and organization skills
Ability to work within a team setting and as an individual contributor
Proven attention to detail with strong analytical skills

Benefits

Comp & perks

A comprehensive benefits package including 401k
Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Constant opportunities for career growth and continuing education
A professional and flexible atmosphere that allows for freedom and individuality