Field Support Technician

North Country Business Products

. Learn POS systems through a comprehensive training program .

Posted 9/23/2026full-timeSioux Falls • South Dakota • United StatesMid-LevelSenior💰 $20 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates hands-on technical support capabilities, including troubleshooting hardware, software, and networking issues. Proficient in installing and deploying retail systems while maintaining critical inventory systems and ensuring client operations are restored efficiently.

Highest-signal resume keywords

Technical TroubleshootingNetworking FundamentalsInstallation Project LeadershipClient SupportValid Driver's License

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

IT ExperienceNetworkingWi-FiComputer HardwareTechnical TroubleshootingEthernetIP AddressesRoutersSwitchesConnectivity Issues

Soft Skills

Self-MotivatedProblem-Solver

Tools & Technologies

POS Systems

Industry Keywords

GroceryHospitalityConvenienceRestaurant

About the role

Key responsibilities & impact

Learn POS systems through a comprehensive training program
Troubleshoot hardware, software, and networking issues remotely and on-site
Install and deploy retail systems
Travel to client sites using a company vehicle
Provide hands-on support to grocery, hospitality, convenience, and restaurant businesses
Lead installation projects from delivery through documentation
Maintain critical inventory systems
Help clients restore business operations when systems go down

Requirements

What you’ll need

Hands-on computer and technology experience
Experience or familiarity with IT, networking, Wi-Fi, computer hardware, and basic technical troubleshooting is a plus
Valid driver's license with a clean record
Self-motivated problem-solver able to troubleshoot issues independently
Understanding of networking fundamentals, including Ethernet, Wi-Fi, IP addresses, routers, switches, and connectivity issues
Comfortable providing hands-on technical support at client locations
Willingness to travel to client sites

Benefits

Comp & perks

Company vehicle provided
Employee Stock Ownership Plan (ESOP) eligibility after 6 months
Shared profits and wealth building through ownership
Comprehensive training program
Career growth with unlimited advancement potential
Mix of fieldwork and office support