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North West Regional College (NWRC)

Aging & Disability Resource Program Specialist

North West Regional College (NWRC)

. Provide information regarding services, products, and resources available to clients and their families .

Posted 10/23/2026full-timeMount Vernon • Washington • United StatesJuniorMid-Level💰 $28 - $37 per hourWebsite

About the role

Key responsibilities & impact
  • Provide information regarding services, products, and resources available to clients and their families
  • Connect clients with social service agencies, medical providers, and community partners in the aging and disability network
  • Screen clients for services
  • Refer clients to appropriate resources
  • Provide general assistance to clients and families
  • Link people with resources such as Meals on Wheels, respite care, care planning, and caregiving
  • Work with the Community Programs Supervisor to develop a schedule balancing agency and personal needs
  • Work regular in-person hours in the Skagit office and optional remote days

Requirements

What you’ll need
  • Bachelor's Degree in human services or related field, and two years of volunteer or paid experience providing direct human/social services OR two years relevant college courses and four years of volunteer or paid human services experience
  • An equivalent combination of education and experience that provides the skills, knowledge, and ability to perform the work may be considered
  • Demonstrated skills in interpersonal communication, client assessment, problem-solving, organization, time management, and documentation of activities
  • Ability to manage several tasks at one time with repeated interruptions, in a shared office space, and meet regular deadlines
  • Demonstrated ability to work with computers and various computer software programs including Microsoft Office, Access database, internet, and email
  • Ability to maintain client confidentiality, including client information and financial records
  • Ability to establish and maintain effective working relationships with co-workers, government service members, community partners, businesses, and the general public
  • Demonstrated skills in public speaking and providing presentations to groups of people
  • Sensitivity to the needs and values present in working with diverse groups of people
  • Valid driver's license, vehicle available for work-related travel, and appropriate liability insurance
  • Become AIRS Certified during the second year of employment, after one full year of employment

Benefits

Comp & perks
  • 100% Employer paid medical for individual employee plans and up to 95% paid medical for dependent coverage plans, with multiple plan options
  • 100% Employer paid Dental and Vision for the employee and eligible dependents with multiple plan options
  • Washington State Public Employees Retirement System (PERS 2 or PERS 3)
  • 100% Employer paid Employee Assistance Program (EAP) for employee & dependents
  • Life and Long-term Disability insurance, including voluntary buy-up options
  • Vacation Leave, accrued at 8hrs/month & increasing with longevity
  • Sick Leave, accrued at 8hrs/month
  • 13 Paid Holidays Annually
  • 3 Paid Wellness Days Annually
  • Voluntary Flex Spending Plans for health and/or child/elder care
  • Voluntary Deferred Compensation Program
  • Alternative Work Schedules
  • Hybrid Work Environment
  • 4% premium pay offered for Certified Social Services Interpreters
  • Public Service Loan Forgiveness (PSLF) eligibility