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Northern Arizona Healthcare

Mental Health Technician, Relief

Northern Arizona Healthcare

. Provide direct and indirect patient care under the supervision of a Registered Nurse .

Posted 10/22/2026full-timeFlagstaff • Arizona • United StatesLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing direct and indirect patient care, maintaining a safe and therapeutic environment, and applying crisis intervention techniques. Proficient in patient documentation, collaboration with healthcare professionals, and adherence to safety and regulatory standards.

Highest-signal resume keywords
Mental Health Tech CertificationCrisis Intervention TechniquesPatient Care and SafetyBehavioral Health ExperienceBLS Certification

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Patient ObservationVital Sign EvaluationDocumentation in EMRActivities of Daily Living AssistanceCrisis De-escalation Techniques
Soft Skills
Advocacy for Patient RightsBuilding Therapeutic RelationshipsEffective CommunicationTeam CollaborationMentoring
Tools & Technologies
Midas/RDE ToolBasic Software ProgramsElectronic Medical Records (EMR)
Certifications & Qualifications
Mental Health Tech CertificationCPI CertificationBLS CertificationCertified Nursing Assistant (CNA) CertificateFingerprint Clearance Card
Industry Keywords
Behavioral HealthPatient SafetyTherapeutic MilieuQuality ImprovementHealthcare Regulations

About the role

Key responsibilities & impact
  • Provide direct and indirect patient care under the supervision of a Registered Nurse
  • Provide personal care and comfort to patients
  • Maintain a safe, clean, therapeutic environment
  • Recognize and respond to patient-care priorities and ensure patient safety
  • Conduct patient observation checks at Q15 or random intervals as clinically directed
  • Perform daily vital-sign evaluations or evaluations as clinically needed
  • Facilitate AM check-in, PM wrap-up, and other patient groups and activities
  • Exchange behavioral observations with registered nurses, counselors, and psychiatrists during shift reports
  • Assist with skin checks, issue clothing and hygiene supplies, and orient new admissions
  • Assist patients with activities of daily living and teach proper hygiene
  • Apply crisis intervention techniques, including verbal de-escalation and mechanical restraints when required
  • Advocate for patient rights and maintain a therapeutic milieu
  • Search patients, belongings, and rooms for contraband
  • Contribute feedback to treatment plans and therapeutic interventions
  • Role-model and teach appropriate social skills
  • Maintain safety during meals, visitation, and phone times
  • Build therapeutic relationships with psychotic, demented, and other alternatively functioning patients
  • Maintain patient documentation and records in the EMR
  • Participate in performance improvement, continuous quality improvement, education, mentoring, and in-service activities
  • Report safety incidents through the Midas/RDE tool and attend safety training
  • Monitor the work environment for safety issues and practice safely and cost-effectively

Requirements

What you’ll need
  • Mental Health Tech/Certified Mental Health Tech: High School Diploma or GED required
  • Lead Mental Health Tech: Bachelor Degree in Psychology, Social Work, Criminal Justice, or related health and human services degree required
  • Associate Degree preferred for Mental Health Tech/Certified Mental Health Tech
  • Mental Health Tech CPI certification required within 3 months of hire
  • BLS (American Heart Association) certification required within 30 days of hire
  • Fingerprint Clearance Card application number required upon hire
  • Fingerprint Clearance Card required within 90 days of hire
  • Mental Health Tech Certified/Lead Mental Health Tech: Unrestricted Certified Nursing Assistant (CNA) Certificate required
  • Mental Health Tech Certified/Lead Mental Health Tech: Minimum 2 years of experience in Behavioral Health or healthcare-related field required
  • Mental Health Tech: Minimum 2 years of experience in Behavioral Health or related health field preferred
  • Understanding of computers and competence using computers and basic software programs
  • Ability to complete mandatory modules and job-specific training
  • Ability to comply with patient-care, safety, regulatory, hospital, departmental, and company policies