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Patient Care Technician
Northern Arizona Healthcare. Assist with patient care, documentation, and supply management under the supervision of clinical leadership .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care, documentation, and supply management while adhering to clinical protocols. Capable of collaborating with interdisciplinary teams and utilizing EMR for effective communication and documentation.
Highest-signal resume keywords
CNA Or LNA LicenseBasic Life Support (BLS)Patient Care AssistanceEMR DocumentationInterdisciplinary Team Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryPatient Mobility AssistancePhlebotomyPatient Transfer SupportDocumentation Of Patient Data
Soft Skills
Problem-SolvingCommunicationOrganizational SkillsCollaboration
Tools & Technologies
EMR SystemsBasic Software Programs
Certifications & Qualifications
High School Diploma Or GEDCNA Or LNA LicenseBasic Life Support (BLS)
Industry Keywords
Patient CareDischarge PlanningClinical CompetenciesSafety ProceduresCommunity Resources
About the role
Key responsibilities & impact- Assist with patient care, documentation, and supply management under the supervision of clinical leadership
- Keep units supplied, clean, and organized
- Answer telephones and patient or support-person questions within scope
- Perform data entry and data collection
- Assist discharged patients, coordinate discharge logistics, and help patients access resources and health-related services
- Perform or assist with procedures within the PCT scope of practice
- Work closely with the interdisciplinary team
- Maintain department cleanliness and follow treatment cleanup procedures
- Assist with patient transfers, mobility, activities of daily living, compression garments, dressing removal, and patient transport
- Observe skin integrity and report abnormalities to supervising clinicians
- Assist with catheter and IV removal and phlebotomy within scope of practice
- Prioritize and problem-solve in response to changes in patient status
- Assist physicians with EMR order entry as needed
- Follow isolation precautions and blood-borne-pathogen safety procedures
- Support discharge instructions, secure durable medical equipment, and use the EMR for documentation and communication
- Answer, evaluate, and prioritize administrative telephone calls
- Assist with orientation and training of new PCT staff
- Maintain unit documents and charts and assist the charge nurse with clerical duties
- Document objective patient data, care provided, and abnormal findings
- Report safety incidents, attend safety training, and complete mandatory training modules
- Float/Flex Pool PCTs may work on any hospital unit, change departments during a shift, or work as a Patient Safety Attendant; call is required for the Float/Flex Pool
Requirements
What you’ll need- High School Diploma or GED
- Graduate of a Nursing Assistant Program
- Current, unrestricted CNA or LNA license in the State of Arizona
- Basic Life Support (BLS — American Heart Association only)
- If employee does not have an Arizona LNA license: Fingerprint Clearance Card application number required upon hire
- If employee does not have an Arizona LNA license: Fingerprint Clearance Card required within 90 days from date of hire
- Must maintain appropriate clinical competencies for assigned roles
- Understanding of computers and competence using computers and basic software programs
- For Discharge PCT: ability to collaborate with interdisciplinary teams and community agencies in patient care and care management
- For Discharge PCT: ability to utilize the EMR for documentation and communication
- For Discharge PCT: knowledge of available community resources
- For Discharge PCT: understanding of post-discharge resource planning
Benefits
Comp & perks- Regular full-time schedule at 36 hours per week (0.900 FTE)