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Patient Care Technician
Northern Arizona Healthcare. Assist with patient care, documentation, and supply management under the supervision of nursing and clinical leadership .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care, documentation, and supply management while adhering to safety protocols and collaborating with healthcare professionals. Maintains clinical competencies and effectively utilizes EMR for documentation and communication.
Highest-signal resume keywords
Current CNA Or LNA LicenseBasic Life Support (BLS)Patient Care AssistanceEMR DocumentationInterdisciplinary Team Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient CareData EntryPhlebotomyMobility AssistanceDocumentation Of Patient DataTherapeutic ExercisesCatheter RemovalIV RemovalSupply ManagementPatient Transfer Assistance
Soft Skills
Problem-SolvingCommunicationCollaborationOrganizationPrioritization
Tools & Technologies
EMR SystemsMidas/RDE ToolBasic Software Programs
Certifications & Qualifications
High School Diploma Or GEDCNA Or LNA LicenseBasic Life Support (BLS)Fingerprint Clearance Card
Industry Keywords
Patient SafetyClinical CompetenciesArizona State Board Of Nursing ComplianceCommunity ResourcesDischarge Planning
About the role
Key responsibilities & impact- Assist with patient care, documentation, and supply management under the supervision of nursing and clinical leadership
- Keep units supplied, clean, and organized
- Answer telephones, respond to questions within capabilities, and perform data entry and data collection
- Assist discharged patients, coordinate discharge logistics, and help patients access resources and health-related services
- Perform or assist with procedures within the PCT scope of practice
- Care for infants, children, adolescents, adults, and geriatric patients
- Float/Flex Pool PCTs may work on any hospital unit, change departments during a shift, or work as a Patient Safety Attendant; call is required for Float/Flex Pool PCTs
- Maintain department cleanliness and clean up after treatments
- Assist with patient transfers, mobility, compression garments, activities of daily living, dressing removal, and therapeutic exercises
- Observe skin integrity and report abnormalities to supervising clinicians
- Assist with catheter and IV removal and phlebotomy within scope of practice
- Prioritize and problem-solve according to changes in patient status
- Collaborate with physicians and healthcare professionals to support appropriate staffing and quality patient care
- Assess patient care needs and serve as a resource to other staff
- Assist physicians with EMR order entry as needed
- Follow isolation precautions and blood-borne pathogen safety procedures
- Support discharge instructions, assist patients in and out of vehicles, collaborate with interdisciplinary teams and community agencies, document in the EMR, and secure DME
- Answer and prioritize administrative calls and collect accurate caller information
- Assist with orientation and training of new PCT staff
- Maintain unit documents, charts, and copies; assist the charge nurse with clerical duties
- Document objective patient data, care provided, and abnormal findings
- Report safety incidents through the Midas/RDE tool and attend required safety training
- Keep certifications and licenses current and complete required training
Requirements
What you’ll need- High School Diploma or GED
- Graduate of a Nursing Assistant Program
- Current, unrestricted CNA or LNA license in the State of Arizona
- Basic Life Support (BLS—American Heart Association only)
- Fingerprint Clearance Card application number required upon hire if employee does not have an Arizona LNA license
- Fingerprint Clearance Card required within 90 days from date of hire if employee does not have an Arizona LNA license
- Maintain appropriate clinical competencies for assigned roles
- For Discharge PCT: ability to collaborate with interdisciplinary teams and community agencies
- For Discharge PCT: ability to utilize EMR for documentation and communication
- For Discharge PCT: knowledge of available community resources
- For Discharge PCT: understanding of post-discharge resource planning
- Understanding of computers and competence using computers and basic software programs
- Compliance with Arizona State Board of Nursing laws and regulations, company policies, safety requirements, mandatory modules, and job-specific training
Benefits
Comp & perks- Regular full-time schedule at 0.900 FTE / 36 hours
- Day schedule