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Patient Care Technician – Med Surg Telemetry
Northern Arizona Healthcare. Assist with patient care under the supervision of the charge nurse, clinical manager, and/or director .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care assistance, including mobility support, documentation in EMR, and collaboration with healthcare professionals. Maintains compliance with safety policies and regulations while providing quality care and support to patients.
Highest-signal resume keywords
CNA Or LNA LicenseBasic Life Support CertificationPatient Care AssistanceEMR DocumentationInterdisciplinary Team Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Care AssistanceMobility SupportPhlebotomyCatheter RemovalIV RemovalDocumentation In EMRSafety Policy ComplianceSkin Integrity ObservationTransfer AssistanceTherapeutic Exercises
Soft Skills
Problem-SolvingCollaborationCommunicationPrioritizationTraining And Orientation
Tools & Technologies
EMR SoftwareMidas/RDE ToolBasic Software Programs
Certifications & Qualifications
CNA Or LNA LicenseBasic Life Support CertificationFingerprint Clearance Card
Industry Keywords
Patient CareHealthcareInterdisciplinary TeamsCommunity ResourcesDischarge PlanningSafety ProceduresBloodborne Pathogen Procedures
About the role
Key responsibilities & impact- Assist with patient care under the supervision of the charge nurse, clinical manager, and/or director
- Maintain department cleanliness and clean up after treatments
- Assist patients with transfers, wheelchair transfers, compression garments, mobility, therapeutic exercises, toileting, dressing removal, and activities of daily living
- Observe skin integrity and report problem areas to supervising clinicians
- Assist with catheter and IV removal and phlebotomy within scope of practice
- Prioritize and problem-solve in response to changes in patient status or condition
- Collaborate with physicians and healthcare professionals to support appropriate staffing and quality patient care
- Assess patient care needs accurately and serve as a resource to other staff
- Assist physicians with order entry into the EMR as needed
- Follow isolation precautions, bloodborne pathogen procedures, and safety policies
- For Discharge PCT: assist patients in and out of vehicles, reinforce discharge instructions, coordinate with interdisciplinary teams and community agencies, document in the EMR, secure DME, and support access to health-related services
- Answer and prioritize administrative telephone calls and obtain accurate caller information
- Assist with orientation and training of new PCT staff
- Maintain unit documents, charts, and copies of charts; assist the charge nurse with clerical duties
- Document objective patient data, care provided, and abnormal findings reported to supervising clinicians
- Report safety incidents through the Midas/RDE tool and monitor the work environment for safety issues
- Comply with state and federal regulations, company policies, and required training
Requirements
What you’ll need- High School Diploma or GED
- Graduate of a Nursing Assistant Program
- Current, unrestricted CNA or LNA license in the State of Arizona
- Basic Life Support certification (BLS — American Heart Association only)
- Fingerprint Clearance Card application number required upon hire if employee does not have an Arizona LNA license
- Fingerprint Clearance Card required within 90 days from date of hire if employee does not have an Arizona LNA license
- Understanding of computers and competence using computers and basic software programs
- For Discharge PCT: ability to collaborate with interdisciplinary teams and community agencies in patient care and care management
- For Discharge PCT: ability to use EMR for documentation and communication
- For Discharge PCT: knowledge of available community resources
- For Discharge PCT: understanding of post-discharge resource planning
- Ability to maintain current and valid certifications and/or licenses
- Ability to complete mandatory modules and required job-specific training within specified time frames
Benefits
Comp & perks- Regular part-time schedule: 0.600 FTE / 24 hours
- Night schedule
- Required company mandatory modules and job-specific training
- Professional development and competency maintenance opportunities
- Orientation and training support for new PCT staff