Patient Care Technician – Med Surg Telemetry

Northern Arizona Healthcare

. Assist with patient care, documentation, and supply management under supervision of the charge nurse, clinical manager, and/or director .

Posted 9/17/2026full-timeFlagstaff • Arizona • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient care, documentation, and supply management while collaborating with interdisciplinary teams. Possesses strong skills in EMR utilization, patient mobility assistance, and adherence to safety regulations.

Highest-signal resume keywords

CNA Or LNA LicenseBasic Life Support (BLS)EMR DocumentationPatient Care AssistanceInterdisciplinary Team Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient CareData EntryPhlebotomyMobility AssistanceDocumentationSupply ManagementClinical CompetenciesDischarge PlanningSkin Integrity ObservationSafety Incident Reporting

Soft Skills

Problem-SolvingCommunicationCollaborationOrganizationTraining

Tools & Technologies

EMR SystemsBasic Software Programs

Certifications & Qualifications

CNA Or LNA LicenseBasic Life Support (BLS)Fingerprint Clearance Card

Industry Keywords

Patient Care Technician (PCT)Interdisciplinary TeamCommunity ResourcesHealth-Related ServicesClinical Regulations

About the role

Key responsibilities & impact

Assist with patient care, documentation, and supply management under supervision of the charge nurse, clinical manager, and/or director
Keep units supplied, clean, and organized
Answer telephones, respond to questions within capabilities, and perform data entry and data collection
Assist discharged patients, coordinate discharge logistics, and help patients access health-related services
Perform or assist with procedures within the PCT scope of practice
Work closely with interdisciplinary team members
Maintain department cleanliness and clean up after treatments
Assist with patient transfers, mobility, activities of daily living, compression garments, dressing removal, catheter and IV removal, and phlebotomy within scope
Observe skin integrity and report abnormal findings
Prioritize and problem-solve changes in patient status
Assist physicians with EMR order entry as needed
Support discharge instructions, secure durable medical equipment, and collaborate with community agencies
Answer, evaluate, and prioritize administrative telephone calls
Assist with orientation and training of new PCT staff
Maintain unit documents, charts, and copies of charts
Assist the charge nurse with clerical duties
Document objective patient data and care provided
Report safety incidents, attend safety training, and comply with regulations, policies, mandatory modules, and job-specific training
Float/Flex Pool PCTs may work on any hospital unit, change departments during a shift, work as a Patient Safety Attendant, and are required to take call

Requirements

What you’ll need

High School Diploma or GED
Graduate of a Nursing Assistant Program
Current, unrestricted CNA or LNA license in the State of Arizona
Basic Life Support (BLS—American Heart Association only)
Fingerprint Clearance Card application number required upon hire if employee does not have an Arizona LNA license
Fingerprint Clearance Card required within 90 days from date of hire if employee does not have an Arizona LNA license
Ability to maintain appropriate clinical competencies for assigned roles
Understanding of computers and competence using computers and basic software programs
For Discharge PCT: ability to collaborate with interdisciplinary teams and community agencies
For Discharge PCT: ability to utilize EMR for documentation and communication
For Discharge PCT: knowledge of available community resources
For Discharge PCT: understanding of post-discharge resource planning