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Patient Care Technician – Med Surg Telemetry
Northern Arizona Healthcare. Assist with patient care, documentation, and supply management under the supervision of nursing and clinical leadership .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care, documentation, and supply management while collaborating with interdisciplinary teams. Possesses essential clinical competencies, including EMR usage and adherence to safety protocols.
Highest-signal resume keywords
CNA Or LNA LicenseBasic Life Support (BLS)Patient Care CoordinationEMR DocumentationInterdisciplinary Team Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient CareData EntryPhlebotomyMobility AssistancePatient TransferDocumentationSupply ManagementIsolation PrecautionsClinical CompetenciesTherapeutic Exercises
Soft Skills
Problem-SolvingCommunicationCollaborationOrganizational SkillsInterpersonal Skills
Tools & Technologies
EMR SoftwareMidas/RDE ToolBasic Software Programs
Certifications & Qualifications
High School Diploma Or GEDCNA Or LNA LicenseBasic Life Support (BLS)Fingerprint Clearance Card
Industry Keywords
Patient SafetyHealthcareNursing Assistant ProgramArizona State Board Of NursingCommunity ResourcesDischarge Planning
About the role
Key responsibilities & impact- Assist with patient care, documentation, and supply management under the supervision of nursing and clinical leadership
- Keep hospital units supplied, clean, and organized
- Answer telephones, respond to patient and support-person questions within capabilities, and perform data entry and collection
- Assist discharged patients, coordinate discharge logistics, and help patients access health-related services
- Perform or assist with procedures within the PCT scope of practice
- Work with interdisciplinary team members while caring for infants, children, adolescents, adults, and geriatric patients
- For Float/Flex Pool assignments, work on units needing PCT support, change departments during shifts, or serve as a Patient Safety Attendant; take required call
- Maintain department cleanliness and clean up after treatments
- Assist with patient transfers, mobility, compression garments, activities of daily living, dressing removal, and therapeutic exercises
- Observe skin integrity and report abnormalities to supervising clinicians
- Assist with catheter and IV removal and phlebotomy within scope of practice
- Prioritize and problem-solve according to changes in patient status
- Support staffing and patient care coordination with physicians and other healthcare professionals
- Assess patient care needs and serve as a resource to other staff
- Assist physicians with EMR order entry as needed
- Follow isolation precautions and bloodborne-pathogen safety procedures
- Assist patients in and out of vehicles and reinforce discharge instructions
- Collaborate with interdisciplinary teams and community agencies
- Use EMR for documentation and communication
- Assist with securing durable medical equipment
- Answer, evaluate, and prioritize administrative telephone calls while obtaining accurate caller information
- Assist with orientation and training of new PCT staff
- Maintain unit documents, charts, and chart copies
- Assist the charge nurse with clerical duties
- Document objective patient data, care provided, and abnormal findings reported to supervising clinicians
- Follow unit standards, nursing-process guidelines, Arizona State Board of Nursing laws and regulations, and company policies
- Report safety incidents through the Midas/RDE tool and complete mandatory training and job-specific modules
Requirements
What you’ll need- High School Diploma or GED
- Graduate of a Nursing Assistant Program
- Current, unrestricted CNA or LNA license in the State of Arizona
- Basic Life Support (BLS), American Heart Association only
- Fingerprint Clearance Card application number required upon hire if employee does not have an Arizona LNA license
- Fingerprint Clearance Card required within 90 days from date of hire if employee does not have an Arizona LNA license
- Maintain appropriate clinical competencies for assigned roles
- Understanding of computers and competence using computers and basic software programs
- For Discharge PCT: ability to collaborate with interdisciplinary teams and community agencies
- For Discharge PCT: ability to use EMR for documentation and communication
- For Discharge PCT: knowledge of available community resources
- For Discharge PCT: understanding of post-discharge resource planning
Benefits
Comp & perks- Regular full-time schedule at 0.750 FTE / 30 hours
- On-site work environment