Surgical Department Scheduler, Assistant

Northern Arizona Healthcare

. Schedule surgical, obstetric, endoscopy, emergency and state procedures, including pre-admission testing and related pre- and post-procedural appointments .

Posted 9/24/2026full-timeFlagstaff • Arizona • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in surgical scheduling, including coordination of procedures, documentation accuracy, and compliance with medical regulations. Proficient in managing inventory and billing processes while providing exceptional customer service and administrative support.

Highest-signal resume keywords

Surgical SchedulingMedical TerminologyChart AuditingMS Office ProficiencyCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Surgical SchedulingChart AuditingMedical TerminologyBilling ProceduresInventory Management

Soft Skills

Customer ServiceCommunicationOrganizational Skills

Tools & Technologies

Cerner Scheduling SystemsIQueue SoftwareSurgiNetMicrosoft WindowsMS Office

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Regulatory ComplianceOperating Room ExperienceSurgical ProceduresAnesthesia DocumentationHealthcare Administration

About the role

Key responsibilities & impact

Schedule surgical, obstetric, endoscopy, emergency and state procedures, including pre-admission testing and related pre- and post-procedural appointments
Enter and verify surgical and anesthesia service documentation in Cerner Scheduling systems, the encounter database, schedule book and iQueue software
Coordinate equipment, implants, supplies, personnel and related appointments with involved departments and provider/surgeon offices
Validate implant documentation against vendor invoices and surgery charges; research discrepancies
Determine billable procedures and supplies and enter accurate charges
Audit SurgiNet and anesthesia records and coordinate corrections to ensure accurate, timely claims processing
Manage inventory and logging/billing of wound vacs throughout the hospital
Assign accurate CDMs using clinical documentation, anatomy and physiology knowledge, and medical terminology
Review records for completeness, accuracy and regulatory compliance
Prepare management and clinical team reports and provide confidential administrative support
Gather, revise and enter departmental statistics and other data
Perform clerical duties including ordering, keyboarding, scanning, filing, photocopying and transcribing
Coordinate with Surgical Services, Anesthesia, Pathology, Radiology, Nuclear Medicine, Cath Lab, medical clinics and external vendors
Greet customers, answer and prioritize administrative calls, retrieve computerized information and respond to inquiries
Maintain department communication boards, communication devices and document control files
Report safety incidents, attend safety training and comply with applicable regulations, statutes and company policies

Requirements

What you’ll need

High School Diploma or GED - Required
2 years hospital, operating room, medical or surgical scheduling comparative experience - Required
2 years customer service - Required
Demonstrated understanding of medical terminology - Required
Chart Auditing and Coding experience - strongly Preferred
Microsoft Windows workstation environments and MS Office products experience (MS Word, MS Excel, Outlook, etc.) - Preferred
Understanding of computers and competence in using computers and basic software programs
Ability to keep certifications and/or licenses up-to-date and valid if required for the position
Completion of company mandatory modules and required job-specific training within the specified time frame

Benefits

Comp & perks

Regular full-time position at 0.800 FTE / 32 hours
Day schedule