Surgical Scheduler – Cardiology

Northern Arizona Healthcare

. Schedule clinic surgeries and ensure procedures run smoothly .

Posted 10/22/2026full-timeCottonwood • Arizona • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in surgical scheduling, patient management, and medical billing processes, ensuring compliance with regulations and effective communication across departments. Proficient in utilizing Microsoft Office tools for administrative support and reporting.

Highest-signal resume keywords

Surgical SchedulingMedical TerminologyCoding ExperienceCustomer ServiceMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Surgical SchedulingMedical BillingProcedure CodingData EntryChart AuditingInsurance VerificationPatient Payment ProcessingAdministrative SupportInventory ManagementReport Preparation

Soft Skills

Interdepartmental CommunicationCustomer InteractionProblem SolvingTeam CollaborationAttention to Detail

Tools & Technologies

BOS SystemMicrosoft WindowsMS WordMS ExcelMS Outlook

Certifications & Qualifications

High School Diploma or GEDFingerprint Clearance Card

Industry Keywords

Medical OfficeSurgical ProceduresPatient DemographicsInsurance EligibilityConfidentiality

About the role

Key responsibilities & impact

Schedule clinic surgeries and ensure procedures run smoothly
Serve as the interdepartmental liaison between staff, providers, and customers
Maintain accurate charts, billable procedures, supplies, and implants; enter data supporting accurate billing
Verify and collect patient demographic and procedural information
Check insurance eligibility and update demographics
Process patient payments including co-pays, deductibles, and co-insurance
Provide confidential administrative support to the department, management, and clinical teams
Correct procedure and surgery coding and billing via the BOS System
Collaborate with the OR team to add patients to the OR schedule
Communicate pre-op procedures and presurgical testing to patients
Verify insurance benefits and obtain authorizations
Maintain patient scheduling reports and obtain appropriate consents
Coordinate surgical, obstetric, and endoscopy procedures and associated pre-admission appointments
Coordinate scheduling with Surgical Services, Anesthesia, Pathology, Radiology, Nuclear Medicine, Cath Lab, medical clinics, and other departments
Prepare management and clinical team reports; gather, revise, and enter department statistics and data
Perform ordering, keyboarding, scanning, filing, photocopying, and transcribing
Conduct focused chart audits and determine and enter FMC billable procedures and supplies
Meet and greet customers, answer and prioritize administrative calls, and resolve or direct concerns
Report safety incidents, attend safety training, and monitor the work environment
Inventory and reorder department equipment and supplies
Train and orient appropriate office staff and participate in department projects and problem solving

Requirements

What you’ll need

High School Diploma or GED - Required
Associate's Degree - Preferred
Fingerprint application number required upon hire
Fingerprint clearance card required within 90 days of date of hire
2 years of medical office or surgical scheduling comparative experience - Required
2 years of customer service - Required
Demonstrated understanding of medical terminology - Required
Coding experience - strongly preferred
Experience with Microsoft Windows workstation environments and MS Office products, including MS Word, MS Excel, and Outlook - Preferred
Understanding of computers and competence in using computers and basic software programs
Must comply with applicable state and federal regulations, statutes, and company policies
Must complete mandatory company modules and required job-specific training within the specified timeframe