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Consultant, Business Process Management – Wealth Management Automation Strategy & Execution
Northern Trust. Partner with business leaders and stakeholders to identify operational challenges and opportunities for process optimization, automation, and digital transformation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in process optimization, automation development, and digital transformation, with a strong focus on utilizing Microsoft Power Platform and business intelligence tools to drive operational efficiency and strategic initiatives.
Highest-signal resume keywords
Microsoft Power PlatformPower BIBusiness Process ImprovementAutomation DevelopmentProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process MappingGap AnalysisFeasibility StudiesData AnalysisReporting SolutionsWorkflow SolutionsKofaxRPAMicrosoft ExcelAI-Enabled Solutions
Soft Skills
Analytical SkillsOrganizational SkillsStakeholder ManagementCommunication SkillsAttention to Detail
Tools & Technologies
Microsoft Power AutomateMicrosoft Office ToolsMicrosoft CopilotConversational AutomationGenerative AI Technologies
Certifications & Qualifications
ACCAJob-Specific Certifications
Industry Keywords
Operational TransformationDigital SolutionsWealth ManagementPerformance MeasurementChange Management
Tech Stack
Tools & technologiesRPA
About the role
Key responsibilities & impact- Partner with business leaders and stakeholders to identify operational challenges and opportunities for process optimization, automation, and digital transformation
- Review systems, processes, and business problems; conduct current-state assessments, process mapping, gap analyses, and feasibility studies
- Lead or support process improvement initiatives enhancing efficiency, scalability, risk management, controls, and service delivery
- Prepare or refine business requirements and resolve straightforward issues within established guidelines
- Facilitate stakeholder engagement, prioritization, governance, and change management activities
- Analyze, design, develop, and support applications and workflow solutions
- Develop and implement automation solutions using Microsoft Power Platform, RPA, Kofax, and other approved technologies
- Coordinate testing, validate solution accuracy and completeness, support implementation, and provide ongoing project and technical support
- Evaluate and implement AI-enabled solutions, including Microsoft Copilot Studio, intelligent agents, conversational automation, and generative AI technologies
- Prepare user guides, process documentation, training materials, and supporting documentation
- Promote adoption of digital solutions and best practices across Wealth Management
- Develop project plans, manage timelines and work effort, coordinate resources, and monitor progress, risks, dependencies, and deliverables
- Communicate status, business outcomes, risks, and recommendations through reporting and executive-level updates
- Coordinate cross-functional activities with Operations, Technology, Risk, Compliance, business leadership, peers, and managers
- Design, develop, and maintain executive dashboards, operational reporting, KPIs, and performance measurement frameworks
- Develop reporting and visualization solutions using Power BI, Excel, and related technologies
- Analyze business and operational data to identify trends, risks, capacity constraints, and improvement opportunities
- Translate complex data into insights and actionable recommendations for business leaders
Requirements
What you’ll need- Bachelor's/University degree in Business, Finance, Technology, Information Systems, or a related field, or a comparable combination of education, job-specific certification(s), and experience
- Typically 3+ years of relevant experience supporting automation development, business process improvement, operational transformation, analytics, or strategic initiative delivery
- Experience designing and implementing solutions using Microsoft Power Platform, including Power Apps and Power Automate
- Experience creating business intelligence and reporting solutions using Power BI and advanced Microsoft Excel capabilities
- Expanded conceptual knowledge of principles, practices, procedures, systems, and technical frameworks used in automation development and process improvement
- Ability to analyze options and solve problems in straightforward situations by applying technical experience, judgment, and precedent
- Strong analytical, organizational, project management, and stakeholder management skills
- Ability to manage multiple priorities with attention to detail
- Ability to work independently while collaborating across business, operations, technology, risk, and compliance teams
- Effective written, verbal, presentation, and documentation skills
- Ability to influence stakeholders and drive alignment without direct reporting authority
- Technical proficiency in Microsoft Excel, Power BI, Microsoft Power Platform, RPA, Kofax, Microsoft Office tools, and other job-related systems
- Familiarity with Microsoft Copilot and Copilot Studio, AI agents, virtual assistants, or generative AI solutions is preferred
- ACCA or another relevant industry qualification may be required or preferred, as applicable
- Must be authorized to work in the U.S. without employment-based visa sponsorship now or in the future
Benefits
Comp & perks- Retirement benefits (401k and pension)
- Health and welfare benefits (medical, dental, vision, spending accounts and disability)
- Paid time off
- Parental and caregiver leave
- Life and accident insurance
- Other voluntary and well-being benefits
- Discretionary bonus program that may include an equity component
- Flexible and collaborative work culture
- Movement within the organization is encouraged
- Accessible senior leaders
- Inclusive workplace
- Reasonable accommodation for individuals with health conditions and disabilities