Senior Consultant, Regulatory Change Oversight

Northern Trust

. Provide senior operational oversight across the end-to-end GRCM process and supporting technology .

Posted 10/2/2026full-timeLimerick • IrelandSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Regulatory Change Management, operational oversight, and technology-enabled operations, particularly with ServiceNow. Capable of advanced analytical reporting, problem-solving, and effective communication with senior stakeholders.

Highest-signal resume keywords

Regulatory Change ManagementServiceNow Production SupportAdvanced Analytical SkillsDashboard DevelopmentCross-Functional Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Regulatory Change ManagementOperational ReportingTrend AnalysisProblem-SolvingDashboard DevelopmentExcelPower BIOperational DocumentationProcess ImprovementRoot Cause Analysis

Soft Skills

Executive CommunicationLeadershipProactive ApproachAdaptabilityJudgement

Tools & Technologies

ServiceNowCUBERegBookOperational Dashboard

Industry Keywords

Financial ServicesComplianceRegulatory OversightOperational RisksCross-Functional Dependencies

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Provide senior operational oversight across the end-to-end GRCM process and supporting technology
Connect GRCM teams to maintain visibility of LRR progression, coordinate cross-functional dependencies, oversee ServiceNow production support, develop operational reporting and administer RegBook approvals
Coordinate Horizon Scanning, Regulatory Oversight, Rules Inventory, ServiceNow, CUBE and D&T stakeholders
Monitor cross-functional hand-offs and dependencies and ensure issues, actions and decisions progress appropriately
Drive resolution of complex issues spanning multiple processes or teams, with direction, challenge and escalation
Oversee Traceability Matrix production status and related dependencies
Serve as GRCM’s primary SME for the end-to-end ServiceNow Regulatory Change process
Triage and coordinate resolution of production issues, defects and operational incidents
Liaise with D&T Product and Technology teams on production support, platform stability and service performance
Administer GRCM ServiceNow access and maintain operational procedures and guidance
Develop and enhance the ServiceNow operational dashboard and management information
Monitor LRR volumes, ageing, throughput and outstanding actions throughout the regulatory change lifecycle
Identify bottlenecks, delays and operational risks through trend analysis and provide recommendations to senior management
Approve RegBook subscription requests in CUBE and administer the associated approval workflow
Act as GRCM’s operational contact with CUBE for RegBook requests and related issues
Maintain RegBook approval procedures, guidance and job aids
Identify opportunities to simplify, standardise and automate operational processes
Maintain current operational documentation and support process and service improvements

Requirements

What you’ll need

Ideally, a compliance or regulatory background within financial services
Strong understanding of regulatory change management and the interaction between business processes, data and supporting technology
Experience of technology-enabled operations, ideally including ServiceNow, production support and operational reporting
Advanced analytical, reporting and problem-solving capability
Proven ability to diagnose complex operational issues, identify root causes and drive practical resolution
Experience developing dashboards and management information
Strong Excel and Power BI skills
Demonstrated leadership coordinating complex cross-functional activity, managing dependencies and influencing outcomes across senior business and technology stakeholders
Clear executive communication, sound judgement and a disciplined, solutions-focused approach to issue management and continuous improvement
Proactive and adaptable, with the ability to anticipate issues, take initiative and operate effectively in a fast-paced environment
Applicants must have the right to work in Ireland at the time of application and for the duration of employment
Northern Trust is unable to provide employment permit sponsorship for this role

Benefits

Comp & perks

Flexible and collaborative work culture
Movement within the organization is encouraged
Accessible senior leaders
Inclusive workplace
Community philanthropy and opportunities for employees to give time and talent to their communities
Reasonable accommodations for individuals with health conditions and disabilities