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Clinic Manager II
NorthLakes Community Clinic. Serve as the single point of contact for all site operations and delegate accordingly .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in site operations management, including budget development, staff oversight, and compliance with organizational policies. Proven ability to implement quality improvement initiatives and coordinate communication with external partners.
Highest-signal resume keywords
Site Operations ManagementBudget DevelopmentElectronic Health Record ExperienceQuality Improvement ImplementationStaff Performance Evaluation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget DevelopmentPDSA ProjectsPolicy DevelopmentPerformance EvaluationStaffing ManagementCompliance ManagementRisk ManagementScheduling ManagementQuality Improvement ActivitiesData Sharing
Soft Skills
LeadershipCommunicationCollaborationDelegationProblem-Solving
Tools & Technologies
Microsoft OfficeElectronic Health Record Systems
Certifications & Qualifications
Bachelor’s DegreeCriminal Background Check
Industry Keywords
Clinical ComplianceSafety TrainingOrganizational PoliciesHealthcare OperationsStaff Training
About the role
Key responsibilities & impact- Serve as the single point of contact for all site operations and delegate accordingly
- Identify growth needs in collaboration with providers and leadership staff
- Oversee clinical and/or administrative staff at assigned site or sites
- Develop and implement PDSA projects, protocols, policies, and procedures with management teams
- Ensure the site is appropriately and adequately staffed
- Manage provider scheduling changes in consultation with the Clinical Director and Chief Operations Officer
- Manage non-provider employee performance and conduct performance evaluations
- Assess and provide additional resources when appropriate
- Manage the site budget
- Represent the organization as an ambassador and coordinate communication with external partners
- Implement and coordinate on-site quality improvement activities
- Attend management meetings and related trainings
- Ensure compliance with clinical, safety, financial, personnel, and other organizational policies
- Coordinate safety trainings with the Safety Manager
- Ensure employee compliance with required trainings and vaccinations/immunizations
- Share site-specific dashboards and quality improvement data with providers and staff
- Make local decisions affecting workflow, staffing, and budget
- Identify and manage organizational risk with the Director of Regional Operations
Requirements
What you’ll need- Candidates must reside within NorthLakes' service area at the time of hire and maintain residency throughout employment
- Bachelor’s Degree (B.A. or B.S.) or equivalent; or three to four years related experience and/or training; or equivalent combination of education and experience
- Microsoft Office knowledge
- Electronic Health Record experience
- Experience with budget development and implementation
- Successful completion of a criminal background check and references
Benefits
Comp & perks- Medical and dental insurance
- Employer paid group term life and disability
- Employer contribution toward Health Savings Account
- Flexible Spending Accounts
- Paid Time Off (PTO), Paid Holidays and Paid Leave Bank
- 403(b) with a 4% employer match
- Vision Insurance
- Supplemental Life, AD&D and Disability
- Tuition reimbursement
- Health and Wellness reimbursement program
- Employee Assistance Program and other specialized behavioral health services and resources for employees and family members
- Partner of HRSA/NHSC loan repayment program