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Northpoint Recovery

Manager, Payer Relations, Contracting, Credentialing

Northpoint Recovery

. Serve as the primary operational relationship owner for assigned health plans and payer partners .

Posted 10/31/2026full-timeRemote • Idaho • United StatesMid-LevelSenior💰 $70,000 - $90,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managed care contracting, payer negotiation strategies, and provider credentialing processes. Proficient in analyzing reimbursement performance and developing scalable operational solutions to enhance patient access and financial outcomes.

Highest-signal resume keywords
Managed Care ContractingPayer NegotiationProvider CredentialingReimbursement AnalysisMicrosoft Office Suite

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Payer EngagementContract ManagementFinancial Impact AnalysisHCPCS/CPT CodingDelegated Credentialing Workflows
Soft Skills
Attention to DetailProblem DiagnosisRelationship BuildingOrganizational SkillsCommunication Skills
Industry Keywords
Health PlansPayer PartnersRevenue Cycle ManagementUtilization ReviewFee-for-Service Reimbursement

About the role

Key responsibilities & impact
  • Serve as the primary operational relationship owner for assigned health plans and payer partners
  • Develop and maintain strategic relationships with payer representatives, network leaders, contracting teams, and other stakeholders
  • Establish a structured payer engagement cadence for high-impact payer relationships
  • Identify and escalate payer issues affecting patient access, reimbursement, authorization, claims payment, or operational performance
  • Partner with Revenue Cycle Management and Utilization Review leadership on payer issue resolution
  • Monitor payer and market developments for financial, operational, and access opportunities or risks
  • Support payer strategy for new markets, de novo facilities, acquisitions, new service lines, and geographic expansion
  • Maintain a payer opportunity and escalation pipeline
  • Provide executive-level reporting on payer relationships, negotiations, network development, reimbursement opportunities, and material risks
  • Develop payer negotiation strategies with the EVP of Revenue Cycle Management and Finance
  • Build scalable multi-state licensing and credentialing processes
  • Evaluate reimbursement performance and identify contracts or rates requiring renegotiation
  • Maintain payer contract summaries covering reimbursement terms, authorization requirements, timely filing provisions, appeals, exclusions, and termination provisions
  • Quantify the financial impact of proposed rate changes and contract amendments with RCM analytics
  • Identify opportunities to expand network participation and improve patient access
  • Ensure negotiated contract terms are operationalized across Admissions, Utilization Review, Clinical Operations, Billing, and other functions
  • Manage the full lifecycle of contract management, negotiations, rate increases, HCPCS/CPT requirements, and professional services
  • Manage in-network and out-of-network contracting and negotiations for the organization and employed providers
  • Coordinate credentialing and recredentialing applications with clinical operations, licensing agencies, insurance carriers, and other organizations
  • Maintain licensing, contracting, and credentialing databases and develop related processes and procedures
  • Monitor entity-specific, accrediting organization, payer, state, and federal requirements and implement necessary changes
  • Analyze reimbursement by payer, authorization barriers, contractual adjustments, overpayments, underpayments, out-of-network exposure, network adequacy, rate performance, contract compliance, and patient access barriers
  • Perform other duties as assigned

Requirements

What you’ll need
  • Bachelor’s degree in business administration, health management, or commensurate experience required
  • Minimum of five (5) years of experience in managed care contracting and provider credentialing
  • Minimum of three (3) years of hospital and/or payer negotiation and payer analysis experience
  • Knowledge of fee-for-service and/or fee-for-value reimbursement methods, delegated credentialing workflows, and working knowledge of all major payers
  • Strong ability to synthesize information, distill takeaways and next steps, diagnose problems, identify patterns, and develop targeted solutions
  • Self-starter able to organize processes, improve existing workflows, and pursue efficiency
  • Impeccable attention to detail and ability to identify opportunities in data or workflows and document processes thoroughly
  • Ability to work under pressure and manage multiple priorities while maintaining attention to detail
  • Proficiency with Microsoft Office Suite
  • Knowledge of behavioral health care HCPCS/CPT coding preferred
  • Business acumen and strong financial skills preferred
  • Ability to maintain confidentiality of sensitive information preferred
  • Excellent verbal and written communication skills preferred
  • Strong interpersonal and relationship-building skills preferred
  • Ability to perform several tasks concurrently preferred
  • Ability to prioritize workload in a fast-paced environment preferred
  • Employees with potential access to protected health information must comply with HIPAA procedures and guidelines

Benefits

Comp & perks
  • Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
  • 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
  • 100% Employer Paid Employee Assistance Program
  • Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance
  • Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
  • Generous Paid Time Off plan
  • Employee Referral Bonuses
  • 401K Retirement Plan & Employer Match