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Business Development Manager
Northrop Grumman. Serve as chief of staff for the Strategic Customer Engagement Team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in strategic customer engagement, program management, and business development, with a strong focus on leveraging Salesforce and digital tools to drive actionable outcomes. Proven ability to lead cross-functional teams and develop executive-level communications while maintaining strong relationships with stakeholders.
Highest-signal resume keywords
Salesforce Configuration and IntegrationProgram ManagementStrategic Customer EngagementCross-Functional Team LeadershipDoW Customer Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ManagementBusiness DevelopmentMission EngineeringSystems AnalysisStrategic PlanningGenerative Artificial Intelligence ApplicationCustomer EngagementPipeline PlanningExecutive CommunicationAnalysis and Synthesis
Soft Skills
Strong Attention to DetailStrategic ThinkingInterpersonal SkillsWritten CommunicationVerbal Communication
Tools & Technologies
SalesforceDigital ToolsEnterprise Systems of Record
Certifications & Qualifications
Active Secret ClearanceTop Secret ClearanceTS/SCI Clearance (Preferred)
Industry Keywords
Department of WarCustomer OrganizationsAcquisition ProcessesBudgetingCompetitive Positioning
Tech Stack
Tools & technologiesTypeScript
About the role
Key responsibilities & impact- Serve as chief of staff for the Strategic Customer Engagement Team
- Oversee day-to-day operations across engagements with Department of War services, key industry primes, international customers, and other U.S. government agencies
- Improve how the team leverages customer and contextual information to drive focused engagements and actionable business outcomes
- Serve as subject matter expert in enterprise systems of record and digital tools for customer engagement, pipeline planning, and executive communication
- Ensure strategic customer engagements are planned, executed, and documented in alignment with sector priorities and governance
- Use, configure, and integrate Salesforce with other systems of record and digital tools
- Lead development, integration, and application of authoritative information resources, environments, and products for customer engagements
- Lead Strategic Customer Engagements with external customers and cross-sector NGC stakeholders
- Partner with information, digital, communications, business development, strategic growth, and operations leaders to develop and operate processes, tools, and capabilities
- Lead or support analysis, synthesis, and recommendations for RFIs, strategic communications, mission engineering activities, and business cases
- Mentor and lead cross-functional teams to deliver customer engagement products and outcomes
- Travel up to 25% of the time may be required
Requirements
What you’ll need- Bachelor’s degree and a minimum of 10 years of related experience in program management, business development, mission engineering, systems analysis, or strategic planning; or 8 years with a Master’s degree
- Experience with Salesforce and with the application of generative artificial intelligence assistants in a business context
- Knowledge of DoW customer organizations, requirements, programming, budgeting, and acquisition processes
- Strong attention to detail, strong work ethic, and strategic thinking with respect to customer needs, competitive positioning, and prioritization in a fast-paced environment
- Strong interpersonal skills to foster collaborative and trusting relationships with all levels of the organization, including executive leadership and technical experts
- Strong written and verbal communication skills and ability to develop and deliver executive-level presentations
- Experience forming and leading cross-functional teams
- U.S. Citizenship
- Active Secret clearance, with ability to obtain a Top Secret clearance
- Current TS/SCI clearance (preferred)
- Advanced degree in a business or technical discipline (preferred)
- Demonstrated ability to think strategically, identify and qualify new program or campaign opportunities, and develop and implement creative approaches for integrating across opportunities to drive speed and scale (preferred)
Benefits
Comp & perks- Relocation assistance may be available
- Overtime eligibility may apply
- Shift differential may apply
- Discretionary bonus may be available
- Long Term Incentives may be available for Vice President or Director positions
- Health insurance coverage
- Life and disability insurance
- Savings plan
- Company paid holidays
- Paid time off (PTO) for vacation and/or personal business