Funeral Director

NorthStar Memorial Group

. Initiate first call and dispatch staff to transport the decedent from the place of death to the proper licensed holding facility .

Posted 10/13/2026full-timeRemote • Texas • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise as a Licensed Funeral Director with a strong understanding of federal, state, and local regulations in the funeral industry. Provides exceptional customer service while managing sensitive situations and coordinating logistics for decedent transport and cremation services.

Highest-signal resume keywords

Licensed Funeral DirectorFuneral Industry ExperienceProfessional Communication SkillsKnowledge of RegulationsCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Handling Sensitive Situations

Certifications & Qualifications

Valid Driver's LicenseCurrent State License

Industry Keywords

Death Certificate FilingCremation ServicesDeath Registration SystemsSocial Security Administration NotificationVeterans Administration Coordination

About the role

Key responsibilities & impact

Initiate first call and dispatch staff to transport the decedent from the place of death to the proper licensed holding facility
Contact facility where death occurs or family to advise of time sensitive information including any ETAs
Complete arrangements with family, including verifying statistical information, obtaining authorizations and signatures, setting timeframe expectations and procedures
File the death certificate and obtain permit from County of death, including communication and follow through with Certifier, local registrars, and death registration systems
Mail or deliver certified copies to family
Arrange ID viewing/cremation at a holding facility or cremation facility
Notify Social Security Administration and Veterans Administration of complete service arrangements if requested
Coordinate delivery of cremated remains
Procure trade cremation services when death occurs outside the normal service area, including finding outside providers and controlling costs
Order death certificates and obtain required documents for Trust securement per state policy
Provide exemplary customer service to internal and external customers

Requirements

What you’ll need

Must be a licensed Funeral Director in good standing in the state of Texas
1+ years of funeral industry experience
Professional communication skills
Experience handling sensitive situations in a professional manner
Knowledge of current federal, state, and local regulations related to the funeral industry
Valid driver's license
Available for on call rotation for designated evenings and weekends
Current license in the applicable state

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Life Insurance
401(k) with Employer Matching