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Sales Development Representative
Northstar Recycling. Convert market intelligence, targeted prospect research, marketing-generated demand, and business signals into qualified leads .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in lead qualification, market research, and CRM management, with a strong focus on utilizing data-enrichment tools and maintaining meticulous records. Capable of executing multi-touch outreach strategies and conducting discovery conversations to assess fit and intent.
Highest-signal resume keywords
Lead QualificationHubSpot CRM ManagementMarket ResearchOutbound ProspectingData-Enrichment Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead QualificationMarket ResearchOutbound ProspectingData HygieneCRM ManagementSales DevelopmentPipeline ManagementSQL PreparationE-Manifest Data AnalysisWaste Management Knowledge
Soft Skills
Strong Written CommunicationClear Phone PresenceCuriosityAdaptabilityAccountability
Tools & Technologies
HubSpotAI-Enabled Research ToolsData-Enrichment ToolsSpreadsheetsPublic Records
Industry Keywords
EHS&SSupply ChainWaste ManagementIndustrial ProcessesEnvironmental Regulations
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Convert market intelligence, targeted prospect research, marketing-generated demand, and business signals into qualified leads
- Protect seller capacity and maintain pipeline momentum through disciplined lead qualification
- Contact MQLs within the agreed SLA window and prioritize inbound activity from campaigns, events, webinars, website submissions, and other sources
- Execute persistent, multi-touch outreach via phone, email, LinkedIn, and other prospecting channels
- Mine e-Manifest data, structured datasets, public information, and internal market intelligence to identify high-value facilities and new-logo opportunities
- Develop fact-based hypotheses about waste streams, management approaches, pain points, and potential Northstar/WTS value
- Identify relevant EHS&S, operations, supply chain, and plant management stakeholders
- Build and maintain target lists documenting account, site, contact, lead hypothesis, source data, and next action
- Use automation, data-enrichment tools, spreadsheets, public records, web research, and approved AI tools to scale prospecting
- Craft personalized, site-specific outreach based on prospect behavior, company intelligence, facility information, and market signals
- Conduct focused discovery conversations to assess fit, intent, timing, company size, waste management approach, decision structure, regulatory environment, and operational need
- Quickly disqualify non-fit leads and document actionable reasons in CRM
- Prepare complete SQL and warm-lead handoffs with company, contact, opportunity, need, timeline, budget, regulatory, engagement, and discovery context
- Route qualified leads to the appropriate seller and establish clear next steps
- Track SQL acceptance and seller feedback; close the loop on lead progression and disqualification
- Maintain accurate HubSpot/CRM records, workflows, sequences, dispositions, and reports
- Report on MQL volume, conversion rates, MQL-to-SQL timing, SQL handoffs, disqualification reasons, new-logo opportunities, meetings, and attributable pipeline
- Identify performance patterns and continuously improve targeting, messaging, market intelligence, and outreach playbooks
- Support Northstar Recycling or WTS depending on business alignment
Requirements
What you’ll need- High school diploma or equivalent; associate or bachelor's degree preferred
- Minimum 1–2 years of inside sales, sales development, business development, GTM/revenue operations, sales operations, growth, marketing operations, or comparable experience involving outbound prospecting, lead qualification, market research, or lead development
- Strong working knowledge of HubSpot or comparable CRM platforms, including data hygiene, contact/account management, workflows or sequences, activity tracking, and reporting
- Comfort using modern technology, AI-enabled research productivity tools, data-enrichment tools, structured datasets, spreadsheets, public records, web research, and market intelligence sources while maintaining accuracy, judgment, confidentiality, and human review
- Comfort with high-volume outbound activity and handling rejection and non-response while maintaining disciplined pipeline cadence
- Ability to ask focused discovery questions, identify buying signals and intent, and assess fit against qualification criteria
- Desire to learn industrial processes, environmental regulations, treatment and recycling technologies, e-manifest data, and operational challenges faced by EHS&S, supply chain, and manufacturing leaders
- Willingness to disqualify non-fit leads quickly and maintain integrity in qualification decisions
- Meticulous CRM hygiene and ability to manage multiple concurrent MQLs, target accounts, research activities, and outreach sequences
- Clear, confident phone presence and strong written communication skills
- Curiosity about waste management, industrial materials, waste streams, treatment technologies, supply chain, procurement, and customer operations
- Results-focused on conversion rate, pipeline velocity, SQL quality, new-logo pipeline creation, and seller acceptance metrics
- Curious, coachable, and willing to adapt based on seller feedback, campaign performance, data, and market learning
- Accountability for data quality, research, outreach preparation, follow-through, and prospect disposition
- Clear, proactive, organized, tech-savvy, and disciplined handling of customer, company, and market information
- Valid driver's license and clean driving record
- Authorized to work for any employer in the United States; employment visa sponsorship is unavailable
Benefits
Comp & perks- Health, dental, and vision insurance with generous employee contribution
- 401(k) retirement plan with 100% match on the first 4% of pay contribution; immediately vested
- Company-sponsored short-term, long-term, and life insurance coverage
- Supplemental and voluntary benefit programs
- Competitive PTO package including vacation time, sick time, 7 observed federal holidays, 3 floating holidays, and additional volunteer time off
- Fully remote working environment
- Virtual culture and teambuilding events
- Professional development opportunities
- Coaching culture and opportunities for promotion
- Educational resources and training
- Formal mentorship programs
- Affinity groups and DEIB Employee Resource Group (ERG)